Hill Country Honda Hours
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I made it to the dealership with a tire rapidly losing pressure. I was seen in a timely manner and the service guys quickly accessed the problem. I had... run over a long nail in the road. They told me the cost of the tire and then let me know that I had purchased a tire warranty (which I had forgotten) and gave me the price of a new tire using the warranty. I was in and out in just over an hour on a busy day. I could not have asked for better service.
Chris Cotton was Very professional, knowledgeable, and articulate. He provided me the breakdown and stressed the urgency of what I needed to take care... of.
Great service. Communication was outstanding with recommendations as well. Definitely satisfied with whole service. First time going to this location and... will return for future services.
Very professional, informative and great service. Thank you!
I received a notice about a recall (I didn't realize it was for my deceased 2002 until later ). Not only did my service rep look up the recall, but... he turned his computer screen around to show me there are no open recalls on my 2018. Since I was there I asked if they could see if I was due for an oil change... they worked me in immediately. I think I got more work accomplished in the waiting area than I do at my office... and free coffee, water bottles, and snacks!
Great service, friendly service personnel. Enjoyed their free snacks and drinks while waiting. Will definitely be back for future service on our Honda.... Keep up the great work.
Went to Express Service for routine maintenance. Excellent service & efficiency. Needed a Garmin update and was sent to "regular" service... bays. Chris was very helpful and informative - kept us apprised of the status of the repair at all times. Waiting area is superb! Snacks and drinks provided AND very comfortable seating! LOVE this new dealership and especially love the convenient location!!
Sales, Parts & Service Depts. were excellent in procuring/applying this fine product on our new CR-V! It looks great! A very professional team from... beginning to end! Techs did a perfect job!
Cody and the tech team worked until they found the source of the strange whistling problem....and everything they did was covered under warranty from a... previous service that was done there before I bought the car from a family member. They even had multiple technicians AND the department manager ride with me to listen to the sound, to make sure they knew what they were listening for and finally get it corrected. And they assured me that if I heard it come back when the weather warmed up again, I just needed to bring it back and they’d put me in a loaner car again. It was like finding a needle in haystack, but they never complained or argued about me “hearing things.” Great place, great people! I always feel like a person, not a number. :)
Arrived there for Service, Oil Change and Check Alignment. Prompt service. Very Clean stalls. Great Customer Service by everyone there. Great deal... on value of services.