Reviews
Everyone was very kind and helpful.
Everyone was very kind and helpful. I didn't feel like they were pushing me into buying something I didn't want. I would definitely recommend them to others.
Everyone was very kind and helpful.
Everyone was very kind and helpful. I didn't feel like they were pushing me into buying something I didn't want. I would definitely recommend them to others.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Mitchell Darrow mitchell.darrow@russdarrow.com
It was good.
It was good. Very quick and easy oil change and tire rotation Loved how fast and efficient the mechanics were
It was good.
It was good. Very quick and easy oil change and tire rotation Loved how fast and efficient the mechanics were
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Russ Darrow Nissan of West Bend. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Mitchell Darrow mitchell.darrow@russdarrow.com
Great to work with.
Great to work with. Friendly and personable. Our time with this purchase was quick and hassle free.
Great to work with.
Great to work with. Friendly and personable. Our time with this purchase was quick and hassle free.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Nissan of West Bend! Mitchell Darrow mitchell.darrow@russdarrow.com
THEY ALWAYS TELL ME THE PROBABLE PROBLEM B 4 THEY START.
THEY ALWAYS TELL ME THE PROBABLE PROBLEM B 4 THEY START... EVERYONE I'VE DEALT WITH FROM THE START IS ON THE BALL...??????
THEY ALWAYS TELL ME THE PROBABLE PROBLEM B 4 THEY START.
THEY ALWAYS TELL ME THE PROBABLE PROBLEM B 4 THEY START... EVERYONE I'VE DEALT WITH FROM THE START IS ON THE BALL...??????
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Nissan of West Bend! Mitchell Darrow mitchell.darrow@russdarrow.com
The service advisor talked down to me .
The service advisor talked down to me . I tried to tell him that I have a platinum warranty bumper to bumper... I still had to pay for my tire rotation ... I feel like the repair may take a long time and I am very unhappy
The service advisor talked down to me .
The service advisor talked down to me . I tried to tell him that I have a platinum warranty bumper to bumper... I still had to pay for my tire rotation ... I feel like the repair may take a long time and I am very unhappy
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
I was not told of limitations on my platinum warranty.
I hope my repair is completely
Best interactions with a dealer/service center I've ever
Best interactions with a dealer/service center I've ever had. Great service as usual.
Best interactions with a dealer/service center I've ever
Best interactions with a dealer/service center I've ever had. Great service as usual.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Mitchell Darrow mitchell.darrow@russdarrow.com
Brian did a great job of listening and making me feel
Brian did a great job of listening and making me feel welcome and satisfied ??
Brian did a great job of listening and making me feel
Brian did a great job of listening and making me feel welcome and satisfied ??
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Mitchell Darrow mitchell.darrow@russdarrow.com
Kept informed.
Kept informed. reasonable turnaround. expectations met. I was kepted informed. The turnaround time was reasonable. Relaxing environment. Refreshments need to be stocked. My expectations were met.
Kept informed.
Kept informed. reasonable turnaround. expectations met. I was kepted informed. The turnaround time was reasonable. Relaxing environment. Refreshments need to be stocked. My expectations were met.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Nissan of West Bend. Mitchell Darrow mitchell.darrow@russdarrow.com
There very helpful,there worked on my car when I didn’t
There very helpful,there worked on my car when I didn’t have appointment. My engine light was on and I needed folders.
There very helpful,there worked on my car when I didn’t
There very helpful,there worked on my car when I didn’t have appointment. My engine light was on and I needed folders.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Nissan of West Bend to be a positive one. Please don't hesitate to reach out if you need anything else. Mitchell Darrow mitchell.darrow@russdarrow.com
Very great service, answered all my questions and
Very great service, answered all my questions and concerns. I will recommend your service to all my friends and family. Thank you
Very great service, answered all my questions and
Very great service, answered all my questions and concerns. I will recommend your service to all my friends and family. Thank you
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Nissan of West Bend, we look forward to having you as a valued customer for many years to come! Mitchell Darrow mitchell.darrow@russdarrow.com