Reviews
My associate who helped was extremely knowledgeable and
My associate who helped was extremely knowledgeable and fast with the process. Everyone there was kind and courteous.
My associate who helped was extremely knowledgeable and
My associate who helped was extremely knowledgeable and fast with the process. Everyone there was kind and courteous.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
After a recommendation from a friend, we had a great
After a recommendation from a friend, we had a great introduction to Carmax Renton. They gave us a great trade-in for our minivan and we were able to purchase a great new-to-us car, which we had shipped from California! Kathleen H. was wonderful - we had a very stress free, friendly and professional experience!
After a recommendation from a friend, we had a great
After a recommendation from a friend, we had a great introduction to Carmax Renton. They gave us a great trade-in for our minivan and we were able to purchase a great new-to-us car, which we had shipped from California! Kathleen H. was wonderful - we had a very stress free, friendly and professional experience!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
No pressure, no hassle, clear communication, genuinely
No pressure, no hassle, clear communication, genuinely friendly staff, great limited warranty. Understanding and attentive
No pressure, no hassle, clear communication, genuinely
No pressure, no hassle, clear communication, genuinely friendly staff, great limited warranty. Understanding and attentive
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Never buy a car from CarMax.
Never buy a car from CarMax. Very poor experience and will never do business with them again.
Never buy a car from CarMax.
Never buy a car from CarMax. Very poor experience and will never do business with them again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Everyone that assisted me with my purchase, financing and
Everyone that assisted me with my purchase, financing and trade-in were amazing. They were respectful, friendly and treated me with care. Great team and wonderful group of people. Thank you!
Everyone that assisted me with my purchase, financing and
Everyone that assisted me with my purchase, financing and trade-in were amazing. They were respectful, friendly and treated me with care. Great team and wonderful group of people. Thank you!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very professional people.
Very professional people. They sold me an Mercedes Benz GLB 250 with providing great customer sevice. YARELI is wonderful people person and the manager GRACE is very good listener,caring and a great problem solver in her profession.
Very professional people.
Very professional people. They sold me an Mercedes Benz GLB 250 with providing great customer sevice. YARELI is wonderful people person and the manager GRACE is very good listener,caring and a great problem solver in her profession.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
This was the most hassle-free car buying experience I’ve
This was the most hassle-free car buying experience I’ve ever had. I was really pleased with the straight forward process. I was able to purchase the car and take it to my mechanic after to check out thoroughly without a concern due to the 10 day return no questions asked policy.
This was the most hassle-free car buying experience I’ve
This was the most hassle-free car buying experience I’ve ever had. I was really pleased with the straight forward process. I was able to purchase the car and take it to my mechanic after to check out thoroughly without a concern due to the 10 day return no questions asked policy.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I never received my registration or plates in the mail.
I never received my registration or plates in the mail. The dealership failed to put the car into my name . Nobody has any answers for me and it has been weeks. I need the registration to park in my place of residence and I don’t know how that is going to happen because Car Max can’t figure out what happened.
I never received my registration or plates in the mail.
I never received my registration or plates in the mail. The dealership failed to put the car into my name . Nobody has any answers for me and it has been weeks. I need the registration to park in my place of residence and I don’t know how that is going to happen because Car Max can’t figure out what happened.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
A great car shopping experience!
A great car shopping experience! The freedom to check out available cars in the lot by ourselves and at our own pace, made the search less stressful. Wth all ar doors unlocked, one can sit in them. The extensive number of available vehicles provides a wide range of options the lot is very well organized, with cars of each manufacturer gred together. Once we found a vehicle we wanted to test drive, that was easily arranged by the sales employee who was assigned to us. Yareli is a friendly, fun person who knows the process and the paperwork. She did a great job! We appreciate the no haggle pricing policy. Our research indicates the prices are reasonable. We recommend CarMax.
A great car shopping experience!
A great car shopping experience! The freedom to check out available cars in the lot by ourselves and at our own pace, made the search less stressful. Wth all ar doors unlocked, one can sit in them. The extensive number of available vehicles provides a wide range of options the lot is very well organized, with cars of each manufacturer gred together. Once we found a vehicle we wanted to test drive, that was easily arranged by the sales employee who was assigned to us. Yareli is a friendly, fun person who knows the process and the paperwork. She did a great job! We appreciate the no haggle pricing policy. Our research indicates the prices are reasonable. We recommend CarMax.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Joey and everyone else were great to work with, very
Joey and everyone else were great to work with, very friendly and helpful. Great experience.
Joey and everyone else were great to work with, very
Joey and everyone else were great to work with, very friendly and helpful. Great experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
