Central Avenue Chrysler Jeep Dodge RAM

Reviews

4.3
(307 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews.

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5.0

Start to finish top shelf Marco in service went out of...

Start to finish top shelf Marco in service went out of his way to make sure everything was tacken care of

1.0

CAR NOT IN STOCK UPON ARRIVAL

**DO NOT PURCHASE FROM THIS DEALERSHIP** I inquired about a Used Grand Cherokee at this dealership. They immediately call me around 10 AM to schedule an appointment to test drive it at 1 PM. So far so good. I drive an hour and 20 (IN THE RAIN STORM) to the dealership and upon arrival, they tell me that the car was already sold the other day. Really? You just called me a few hours ago and told me it was in stock. I was paying cash and would have purchased a similar model they had in stock if they simply told me that the car was not in stock ahead of time. Terrible business practice. They will not be getting a penny of my business and I DO NOT recommend them.

5.0

None of these reviews are verified. Period.Anyone..not...

None of these reviews are verified. Period. Anyone..not even a customer can post a review. Read these reviews…it’s a joke…blaming sales rep that u r not approved…that a vehicle is not being discounted? Complete morons. I don’t pay my bills so I am going to blame my sales guy. I am to cheap and to dumb so let me post my ignorance online. This place sell about 300 vehicles a month and don’t have even have close to this amount of reviews… U do the math…

5.0

My 2015 Cherokee had a problem starting. The team...

My 2015 Cherokee had a problem starting. The team (especially Marco) was very helpful. They held on to the car an extra night with my permission to make sure that when it was lying dormant it started quickly. I've been using this dealership for many years starting with my first grand cherokee, then liberty and now the 2015 cherokee. I love their cars, and their service department/Marco always is attentive and capable and does excellent work.

1.0

worse experience, waited over a week for an estimated car...

worse experience, waited over a week for an estimated car note, Leif johansson is a bad sales man. Stated I needed a co-signer, stated my credit was low, every time we spoke was an excuse. Guaranteed status approval and it was constantly delayed day by day, Every time we spoke there was an excuse, from the sales manager was to busy to get my figure's what kind of sales team is this I have been waiting a week so I took my business to Eastchester did not need a co-signer my credit was higher then what I was told by Mr. Johansson . same day service now i am driving in my 2021 Cherokee . Now Mr. Johansson has been blowing up my phone to work out a deal sorry buddy you suck as a sales men. Stay away from this dude!!!!!!!

5.0

Great service from Alex Veras, thanks for your kind and...

Great service from Alex Veras, thanks for your kind and diligent gesture. I appreciate your service and your sense of humor. Have a great day.

5.0

Awsome sales team Jimmy and Steven cacchioli made it...

Awsome sales team Jimmy and Steven cacchioli made it happen within 2hr out the door done deal,these guy's are the real deal.A+++++++

1.0

There service department at this dealership does not...

There service department at this dealership does not understand what true customer service is. When called they do not answer the phone; all calls get sent to voicemail and are never returned. On the occasion when I was able to get through, they stated we will get back to you, but will not call you back. Not even the service manager has the courtesy to return calls. They refused to fix a warrantied item on my Jeep, I had to deal directly with the manufactured in order to have my Jeep fixed. They are not trustworthy so do not bother dealing with this dealership.

5.0

John Rosabella was great to work with. Made the whole...

John Rosabella was great to work with. Made the whole process stress free. I don't see John listed below but I give 5 stars to John. Thank you, Rose

5.0

John and Danielle were incredibly Professional and made...

John and Danielle were incredibly Professional and made the process easy! They walked us through the entire experience and made it painless and were proficient and courteous