Vroom (Online Dealer)

3.8 out of 5 3.8
ONLINE ONLY - No Retail Location
Rectangle 48
Sales 8:00 AM - 10:00 PM

Vroom (Online Dealer) Hours

Sales

Monday

8:00 AM - 10:00 PM

Tuesday

8:00 AM - 10:00 PM

Wednesday

8:00 AM - 10:00 PM

Thursday

8:00 AM - 10:00 PM

Friday

8:00 AM - 10:00 PM

Saturday

9:00 AM - 8:00 PM

Sunday

11:00 AM - 8:00 PM

About Our Dealership

Dealer on Cars.com since November 2017

With Vroom, you can buy your next car from the comfort of your home and get it delivered right to you! We are a national

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online car dealer, which means we will ship any of our thousands of vehicles directly to your driveway or a convenient nearby location. Every car and truck Vroom sells has a clean title and an accident-free AutoCheck vehicle history report. Cars are inspected multiple times for safety, mechanical, and cosmetic issues. Looking to trade in? We'll make you a guaranteed offer for your current vehicle, then come pick it up for free.

"#GetAVroom"

Reviews

3.8 out of 5 3.8
1443 lifetime reviews. Includes reviews of Vroom (Online Dealer) from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    November 9, 2019

    From start to finish, every person I was in touch with at Vroom was fantastic to work with. Never did I ever think that buying a pre-owned vehicle 100%... over the internet would be a reasonable possibility. But, here I stand, keys in hand, and very satisfied with my decision to give Vroom a shot. I can't say there were zero issues whatsoever throughout the transaction (and some of them were of my own making), but any that did arise we're handled professionally and with a poise not often demonstrated by the typical car dealership. Bravo. Vroom is the future of car buying.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 8, 2019

    Bought a 2017 Ford transit 250 and one week later the van arrived. Clean and no scratches on exterior.The van was owned by an airport so the back had seen... some use. No big deal as this will be a work van. The van still smells new at 12,200 miles and 3 yrs old The process is as quick as a simple credit check. I'm a self employed contractor that deals in cash for most transactions so I dont have paycheck stubs. Didn't have to go through the brow beating at a dealership or some xxxxxxx adding 500 bucks for etching my windows.Thats the new "undercoating" fee they try and scam you with. None of that here. I shopped for 2 months before I purchased and quite satisfied with price and quality of my new used van. Unexpected money was the 400 extra in taxes from Texas over Colorado and your gap insurance which you have to have if not totally paid in full was 695 bucks. Buying a car should be fun,not a xxxx shell game with some jerk that only has his or hers interests in mind. Thank you Vroom.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 8, 2019

    Very easy process from start to finish. In constant contact even after delivery. Car was in immaculate condition! I couldn't be happier with the car and... vroom!!

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 8, 2019

    Painless and quick process selling our car to Vroom. Excellent and very detailed from top to bottom. Vroom made it very easy for us to sell our car.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    November 8, 2019

    First of all I have to say I love the idea of a hassle free car buying transaction but there were a few problems I ran into. The biggest problem I had... was when I got the car which is a beautiful car by the way, there was a noise coming from the engine as soon as I started it up. It should have been easy enough to get it fixed by the dealer because I reported it right away. The dealer referred me to warranty company as if I had the car for a while a I created the problem. I got the car on friday, made an appointment for monday at the dealership for repair and didn't get the car back until Thursday the following week because there were questions about if they were going approve the repair. The whole process was a mess and very stressful when it came to fixing the car. I have to mention the people work at Vroom were very polite but I don't like their policies. I don't remember all of the employees names who I spoke with because there were many but Kyle was one and Micheal at vroom protect was another. I'm not certain I would refer anyone to buy a car this way and certainly not sure I would do this again.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 5.0 out of 5
    November 7, 2019

    Vroom made the car selling process super easy, got a quote that was higher than the other similar companies.......accepted the offer and within one week... the vehicle had been picked up and I had the check in my hand (well my wires hand). Great job VROOM!!!!!!!!!!!!!

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 7, 2019

    Vroom was easy to deal with. They met my expectations with a simple and straightforward process. They gave me a fair price for my car and delivered a check... to me right away.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 7, 2019

    Everyone from my sales associate, paperwork team, delivery team were very helpful. Kept me informed each step of the way. My sales associate help me... get a lender to match a lower interest rate.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 6, 2019

    Extremely easy and professional throughout the whole process. There were no surprises and they met or exceeded all expectations. I highly recommend this... hassle free service to anyone. No haggles everything is right up front.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 6, 2019

    Good selection and prices. Very streamlined process. Great warranties. Seven days to test drive and return if necessary. 90 days mechanical warranty. Good,... quick responses from all departments.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
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