Porsche Wichita Hours
I purchased the car after seeing it online and speaking with Alex. Alex was quick when it came to the agreement of selling the car and the wire, but after... that I was the one following up to understand next steps. I understood from Alex that they sell and ship cars all the time... you would think they would have a better process for this. A simple e-mail explaining what to expect, step by step the process, anything so I don't have to keep calling for updates. The paperwork sent over had errors, it had to be resent (not the end of the world but attention to detail is everything in luxury). Its not like they were in a rush... I was not in the showroom. When the car arrived it didn't even have a full tank of gas. Again, luxury car, luxury service, attention to detail. The car is UNREAL! I would buy the car again and again hands down, but in a competitive space for dealers, service is the difference maker for me.
Was the first time to purchase a new car out of state and online. Have to say the experience could not have been smoother. The people of Porsche Wichita... made the entire process -- from initial contact to delivery of the car -- was almost easier than being on site.
Wonderful experience from Porsche of Wichita. I worked with Josh and Tyler. Both were great. Picking me up at the airport in the brand new Cayenne was... a nice touch.
What can I say...Alex was amazing to deal with!! From the second we started communicating across the country (I'm from Maryland) the process was super... easy. He made the trade and buy very relaxing. I think he should get a huge raise. Not sure who can authorize that but it should happen! Lol. Thanks again for everything!
Tyler was a joy to work with and very knowledgeable. I Enjoyed the experience. Absolutely no pressure. Helped me choose the perfect car for my needs
I drove 3 hours to purchase a used Porsche 911 and Bruce Alexander did not disappoint! Bruce along with Josh made the buying experience a dream. They were... both patient in reiterating the 'no negotiation' price but then went the extra mile to make sure I was happy with my purchase. Prior to my visit Bruce communicated frequently and made sure everything was in place when I arrived. Excellent customer service!
Great sales staff, very friendly, honest, knowledgeable, This is the second Porsche I have bought from this dealership. Bruce Alexander has expert knowledge... of these vehicles and is very straight forward, no tricks, nothing to hide. It has been a pleasure to work with him again. The service department has been great from re-programing the communication control module to simply replacing a broken cup holder I have been very pleased. I can highly recommend this dealership.
This is the second Porsche that I have purchased at this dealership. I have worked both times with Mr. Bruce Alexander and each time it has been a pleasure.... Bruce is very professional and knows his products very well. Bruce has always been very open and honest each time I've dealt with him. As for the overall dealership they make you feel very welcome and comfortable. That being said I have to also give high remarks to their service department. The service department is great and also one of the main reasons I came back to Walser Porsche of Wichita. They handled a repair to a Porsche Cayman that I had purchased in Texas prior to moving to Kansas. They were very honest and fixed the problem with my PMC system in very little time by re-programing it. When it came time to trade the Cayman I returned to Wichita Porsche and traded for the 911 Carrera 4 GTS Cabriolet that I currently own along with the Porsche Mecan GTS that I just purchased. Both vehicles are unmatched in driving experience. I highly recommend the Porsche brand and even more so this particular dealership.
I worked with Alex Davis to purchase a Porsche Panamera and was very impressed with the facilities and he was extremely courteous and easy to work with.
Thank you Juan for the wonderful review!
Tyler was great to work with! My husband and I drove four hours to see a Panamera that caught my eye and Tyler was not a pushy salesman which was a win... for us! We already knew what we were looking for and test driving the vehicle only confirmed it. Tyler gave us all the information we needed/asked for without hesitation. He even went as far as picking us up from the car rental location after we dropped off the car we got for our trip to Wichita. Also the culture in the dealership was superb from the looks of it, Tyler and Alex worked well together to ensure my husband and I got what we needed/answered. It was unfortunate that the Service Dept isn't open on weekends since we did find there were some fuses missing in our car, but Tyler made it his point to get the missing fuses and ship them to us! Fast forward a week after our purchase, we took our Panamera to Porsche in Tulsa and Tyler went as far as talking to the Service Dept on our behalf to ensure no information was missed. Purchasing from this dealership and working with Tyler has been the easiest car purchase experience we've had and I highly recommend to anyone looking for a new car! Lastly, I received a text message wishing me a happy birthday from Tyler! Seriously... best customer service experience at a car dealership!!
Thank you Delmy for such a wonderful review of our team! We're always excited to give the best possible service at our dealership, and ensure our cust...omers have an experience worth writing about!