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Genesis of Milwaukee

(1,654 reviews)
Visit Genesis of Milwaukee
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:00am–5:00pm
Tuesday 9:00am–8:00pm 7:00am–5:00pm
Wednesday 9:00am–8:00pm 7:00am–5:00pm
Thursday 9:00am–8:00pm 7:00am–5:00pm
Friday 9:00am–8:00pm 7:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–12:00am
Sunday Closed Closed
2025 state dealer award
View 6 awards
2025 state dealer award 2022 state dealer award 2021 state dealer award
2025 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award
New (877) 876-5932 (877) 876-5932
Used (888) 899-4279 (888) 899-4279
Service (888) 836-3612 (888) 836-3612

Reviews

(1,654 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Genesis of Milwaukee from DealerRater.

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I had a great experience! Fawn was amazing. I was able to...

I had a great experience! Fawn was amazing. I was able to get in and out quickly with a great deal and amazing new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Claudia - we are thrilled you had a positive experience with us!

The service was quick and thorough. All of my requests...

The service was quick and thorough. All of my requests were addressed . The staff was friendly and welcoming, the waiting room was clean though the chairs could have spaced more apart. Recommendations were offered for future visits.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review and recommendation!

I had an excellent experience at Boucher Hyundai and Alex...

I had an excellent experience at Boucher Hyundai and Alex Dominguez is a fantastic sales person. He was never pushy, like a lot of sales people. He genuinely seemed like he wanted to work out what was best for me and what I could afford. I have also never experienced such a detailed instruction of my new vehicle. Alex went through all of the bells and whistles on the Kona Night and when to push each button/what it's used for. Gas tank was full and the car was clean. Jacob, I believe, was also very friendly and helpful and made the paperwork process easy and quick. I am in love with my new vehicle and am very grateful to the staff at Boucher. Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are thrilled you had a positive buying experience with us, Angie!

Our rep was great. Just frustrated getting in the car and...

Our rep was great. Just frustrated getting in the car and having faults on dashboard. Tires not checked even tho our checklist said they were.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback & please don't hesitate to reach out to our Service Manager, John Diez, at 262-522-1000 if you would like to discuss your recent visit with us further.

Jake Allen was wonderful to work with! Made it fast and...

Jake Allen was wonderful to work with! Made it fast and easy to get into my 2021 Hyundai Sonata N-Line lease! Definitely recommend Boucher Hyundai in Waukesha!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your recommendation & congratulations on your 2021 Hyundai Sonata!

I really appreciated having the rental car available to...

I really appreciated having the rental car available to me while waiting for the service being done on my car. My car was returned to me in clean condition.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review and feedback!

Great service and friendly staff. Jean was very...

Great service and friendly staff. Jean was very accommodating and kept me up to date on everything related to my vehicle. I also appreciated the car wash and cookies!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us!

Excellent techs and friendly service specialists. This...

Excellent techs and friendly service specialists. This will be the only place that I take my Genesis G80 5.0 ultimate to get serviced during its lifetime.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and loyalty, Steven! We really appreciate it.

Needed a new tire quickly because of nail. Had to get 2...

Needed a new tire quickly because of nail. Had to get 2 because of the tread wear on the remaining tires. We were told to leave the car and it would be done the next day because they had to have the tires delivered. Super pleased that they called us a few hours later and said the car was ready for pick up. Fast and friendly service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are thrilled to hear you were satisfied with your recent service visit with us!

This was my first visit for an oil change after...

This was my first visit for an oil change after purchasing my car from you. Everyone and everything was great. Especially Nelson...very courteous,helpful

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive review!