Reviews

4.5 out of 5 4.5
15 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    October 9, 2018

    I have a problem that was not solved. About 2 weeks ago my XM radio showed and UNSUBCRIBED notice. I called SIRIUS XM and they sent a refresh signal.... The radio played for a while and showed the same notice again. All my SIRIUS XM accounts are up to date. I called SIRIUS XM again and discussed the problem. I had to really press them to get a solution and all they could do was send another refresh TEXT. SIRIUS XM informed me the problem was with the car satellite receiver not SIRIUS XM. I took the car to you on OCTOBER 6th 2018. A diagnostic was performed on the car and the radio was REFRESHED. This cost $100. The SIRIUS XM radio appeared to work. My wife left the dealer and went to a store. When she restarted the car the UNSUBSCRIBED notice showed up again. The problem is not fixed. In the entire US I find it hard to believe our OUTBACK is the only one that has this problem and neither SIRIUS XM or SUBARU knows the solution. I was told if it did not work we would have to buy a new RADIO. That is really unreasonable. I was asked several times if I bought an extended warranty. I did not. We purchased a SUBARU because of our research showing the car was very reliable. I do not purchase extended warranties. I expect my stuff to last. I need a solution to the problem. PLEASE HELP

    3.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Ernie, it's upsetting to hear that your experience was anything but stellar. Please reach out to our Service Director, Joe Cyr, at 918-258-1800 s...o we may assist you in moving forward towards a resolution. We hope to hear from you soon.

  • 5.0 out of 5
    September 11, 2018

    Ferguson Subaru is a great place to purchase your next vehicle. Everyone is so friendly, but not at all fake and just acting to finish the sale. There... is no pressure and they are very willing to make you happy and satisfied with your purchase.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Lindsay, we are very happy we could provide you with a positive experience! If you have any further questions, please don't hesitate to reach out...! We hope you have a great day!

  • 5.0 out of 5
    September 10, 2018

    I am a first time Subaru owner and going on one year of owning my vehicle now. Any service I have had has been at this dealership. They have hands down... made me feel like royalty every time I come in. They are kind and patient and make arranging things a breeze.

    5.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Amber, we are thrilled to read such a great review about Ferguson Subaru! We are happy to have you a part of the Subaru family! We look forward to you...r next visit. Take care!

  • 5.0 out of 5
    September 4, 2018

    We had a great experience! Our salesman was very knowledgeable. Overall a great buying process!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    August 31, 2018

    This is my 2 nd SUBARU purchase from Ferguson’s in Broken Arrow.. They go way above the regular “maintenance schedule” every time.... They automatically go through all their check points, rotate my tires, and check my brakes. Then sit down and give me thee results, what’s coming up. This besides the oil change at a discounted rate. They even WASH my car! Amazing. Love my SUBARU and Ferguson’s. Shannon R

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    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    August 24, 2018

    Great dealership to work with. Friendly but not pushy!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 24, 2018

    Ferguson Subaru makes sure customers know the features of their new vehicle as well as the support offered by their dealership!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 4.0 out of 5
    August 19, 2018

    I believe wait time for an hour or more for a normal car oil change is too long. The design of the waiting area is nice but is too far away from pay out.... Poor designed.

    4.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    August 13, 2018

    This was by far the best car buying experience my wife and I have ever had. The salesman and the finance manager were both outstanding! We toured the facility... and one of the service writers took the time to introduce himself and talk about the service department. The facility is phenomenal. Ferguson Subaru is a class act!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    August 13, 2018

    First class treatment all the way around, from the waiting area to the showroom, A1!!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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