Mill Ave Auto Works

3.4 out of 5 3.4

Reviews

3.4 out of 5 3.4
10 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    March 19, 2020

    Bought my son a 2011 Ford Raptor. Truck looked nice but had ac leaking and 4wd would not engage. Was told it was fixed as we agreed upon. I had to put... the truck in the shop 3 weeks later as the ac was still not working right and I got in the try putting it in 4wd and have to spend over 2k to fix ac freon leak on lines and cooler and 4wd system as most of the vacuum lines were missing. Also had a receipt from mill ave showing new brakes, ball joints and turned roters that was given to me from the sales person. So far to get truck in safe driving shape with ac I have spent over 7k, had to replace shocks, front brakes, front rotors and bearings, front ball joints but it is a used vehicle. My biggest issue and why I would NEVER recommend Mill Ave Auto is they lied. They lied about repairing the only 2 requested items we agreed upon besides tires. They said they would replace tires but only want to replace a single tire, we agreed to replace the tires ourselves and they would give us credit for the single tire. I have call to try to resolve this multiple times and Anette refuses to call me back or speak with me. I would not recommend anyone do business with this company as they cannot stand behind their name or product. The offered Warranty company is a joke, not worth the money as they do not replace anything, with a 7k bill they are willing to pay $200 so far and we are having to fight to get that paid.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 1.0 out of 5
    November 6, 2019

    Once you drive off, they don't care!!! $4000 WORTH OF MAJOR PROBLEMS on an Audi! They rolled the sunroof back when I picked up the vehicle knowing it was... broken, ripped on the side and sagging down. Brakes lights on top don't work and there is a slow oil leak. Called and text and no one will call back and discuss working this out!

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
  • December 16, 2017

    THANK YOU AGAIN GUYS, Very polite customer service. Salesman was very honest and straight to the point . Such a great place to get a used car for a really... good price Thank you Annette for giving me the best financing options

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 1.0 out of 5
    October 22, 2019

    I would highly recommend avoiding this place. 36 hours after leaving, the car started overheating and had a significant coolant leak. I called them and... was basically told, you didn’t buy a warranty, you should take it to a mechanic. When I took it to a mechanic, they said someone sealed around the water pump with silicone trying to stop the leak, so we had to replace it ($750). He also told us that the heater core was intentionally bypassed, probably due to that leaking. So we will have to pay more to get that fixed due to there being no heat. In addition, the drivers side headlight does not work and the mechanic said there were numerous codes that show electrical issues. The reverse lights don’t work, dome lights and vanity lights do not work, usb outlet and navigation do not work. I have never encountered a business that did not even attempt to make something right, or offer to work with you somehow.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    May 14, 2019

    Went in not knowing what to expect, your typical car dealership. However upon arrival I was very pleased with their hassle free business motto. They don't... pressure you into buying anything you don't want. They offered me warranty and free oil changes for 2 yrs. I financed through my own bank although the dealership options were good as well. I will be telling everyone i know bout them.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 12, 2018

    Had a very pleasant experience with Mill ave Auto! The bent over backwards to help me find the right truck at the right price! Very happy

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    July 26, 2018

    Mill Ave Auto Works is the best dealership I have dealt with in a very long time. Their prices are fair and honest. They are friendly and have excellent... coustomer service. The experience was tailored to our needs. I would recommend for anyone trying to buy a great used car at a great cost.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 1.0 out of 5
    June 1, 2018

    They are Crooks Liars Rude and Inconsiderate and the list goes on.... Purchased a vehicle from them and the vehicle didnt even last a month! It messed... up 3 weeks after i took it home

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    February 6, 2018

    Excellent service, they got me an a vehicle that same day, hassle free. They have great prices on all vehicles. I recommend checking out this place if... your in search of a new car.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    December 16, 2017

    excellent service, Thank you for getting me into the car of my dreams, this Raptor is awesome. thank you guys a happy holidays

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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