Ray Laks Acura of Buffalo

4.7 out of 5 4.7
Rectangle 48
Sales
Service Closed

Ray Laks Acura of Buffalo Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 6:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 5:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 5:00 PM

Tuesday

7:30 AM - 7:00 PM

Wednesday

7:30 AM - 5:00 PM

Thursday

7:30 AM - 7:00 PM

Friday

7:30 AM - 5:00 PM

Saturday

7:30 AM - 4:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since June 2019

If you want a first-class experience through every stage of your automotive journey, then Ray Laks Acura of Buffalo is t

...

he place for you! We are a dealer conveniently located in Williamsville, New York, and our doors are open from Monday through Saturday. Find out more about how our team can assist you, then make your way over to meet with us soon!

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.7 out of 5 4.7
58 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    August 13, 2019

    Very good customer service. They go the extra Mike to accommodate their customers. Thank you Ray Laks!

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    Came in for service or repair
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  • 5.0 out of 5
    August 8, 2019

    Facility is clean. Staff is friendly, courteous and professional.

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  • 5.0 out of 5
    August 4, 2019

    The guy who handed my case was amazing I think his name is Mark. He is always super professional and friendly.

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  • 5.0 out of 5
    July 28, 2019

    There are not enough words to describe the quality of Ray Heider. I wish all the sale reps I had to deal with in my line of work, were all like Ray. On... top of his ability to be good at his job, he is a genuine good guy. His mastery of the little touches, combined with his product knowledge, and care; it is what makes me feel the most comfortable I have ever felt dealing with someone when it comes to a car. I trust Ray, regardless of what ideas I had in my own head about what car I would get (and when). Additionally, overall, I have never not been pleased with the friendliness, helpfulness, and care, from my interactions with other Ray Laks people; such as management, service, and finance. No one ever acts like you are bothering them, nor do they bother you.

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  • 4.0 out of 5
    July 11, 2019

    Fast, professional but wished I received more details on what the actually inspected.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    July 5, 2019

    I recently purchased an Acura TLX AWD from Ray Laks Acura. The salesperson that I worked with (Kevin W.) was very easy to work with. The sales/admin team... was courteous and friendly. I did not feel pressured to make any decisions. Overall, this was one of the best car-buying experiences I've ever had.

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    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    June 7, 2019

    Came in for an inspection Mark, Brian and Zak are all excellent workers. they are always smiling and treat me with the utmost respect.

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  • 5.0 out of 5
    June 4, 2019

    Professional, timely and friendly service. They go above and beyond.

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  • 5.0 out of 5
    June 3, 2019

    I have never had a bad experience at Ray Laks Acura. The service team is very professional, works to accommodate my schedule, prompt and finished the... service when they said it would be complete. Overall a great dealership!

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  • 4.0 out of 5
    May 29, 2019

    I had a great experience working with ray heider on my purchase of a new vehicle. In fact this is my second purchase with ray heider. The process was easy... and I believe I have an exceptional vehicle.

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