Ray Laks Honda of Orchard Park Hours
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Service writers went out of their way to answer a child seat question and showed me how to hook up the seat .
polite service dept. service was quick-easy online appointment scheduling
Not used to taking car in for repairs/see Honda/had to reset computer/ no complaints/
Chuck was wonderful. It was a pleasure working with him.
I was very happy with my sales person Tyler, however, not too impressed with one of the business managers. As he was talking, there were times when I... thought he thought I wasn't a very intelligent person. If he didn't want to give me a deal he should have said so. Not try to convince me he was. Why did I have to drive all the way back from Olean just to get a little better deal. He could have done it the first time around. I don't enjoy games when it comes to shopping for cars. Also, when they told me I could pay it off in 50 months with a specific amount of money, when I went to sign all the papers, I was told 50 months was not an option. I was very disappointed that I was misled. Great coffee and hot chocolate.
very professional group I really enjoyed dealing with your sales person he did a great job educating me on the vehicle that i purchased. i'm looking... forward to driving this vehicle for the next few years.
I drive all the way from the Town of Tonawnda because of the always excellent service I have always enjoyed at "Ray Laks". I strayed just once... when the facility moved from Orchard Park Rd. because of the extra distance involved.I went to a Honda dealer on Niagara Falls Blvd. and was ripped off with a host of unneeded procedures. Ie: lubrications of every conceivable part of the vehicle. When I complained I was offered a free oil change. My request was only for inspection & tire rotation. Ray Laks always consults me before doing any extra work. l
They fixed a torque converter shudder for me. Did a great job. The rideniansinsmoothnnow
staff was very efficient and handled my servicing matter quickly and effectively
Chuck Riso, our car salesman was exceptional. Our experience with him was fast and very satisfying. We got a nice deal and everything was taken care in... a good reasonable amount of time. We strongly recommend Ray Laks and Chuck. Thanks for all of your help, Chuck!