Ray Laks Honda of Orchard Park

Rectangle 48
Sales
Service Closed

Ray Laks Honda of Orchard Park Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 6:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 5:00 PM

Sunday

Closed

Service

Monday

8:00 AM - 8:00 PM

Tuesday

8:00 AM - 8:00 PM

Wednesday

8:00 AM - 6:00 PM

Thursday

8:00 AM - 8:00 PM

Friday

8:00 AM - 6:00 PM

Saturday

8:00 AM - 4:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since February 2018

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.6 out of 5 4.6
43 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    December 1, 2018

    Service writers went out of their way to answer a child seat question and showed me how to hook up the seat .

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    November 24, 2018

    polite service dept. service was quick-easy online appointment scheduling

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    Came in for service or repair
    Did make a purchase
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  • 4.0 out of 5
    November 22, 2018

    Not used to taking car in for repairs/see Honda/had to reset computer/ no complaints/

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    Came in for service or repair
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  • 5.0 out of 5
    November 20, 2018

    Chuck was wonderful. It was a pleasure working with him.

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    Came in for service or repair
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  • 3.0 out of 5
    November 15, 2018

    I was very happy with my sales person Tyler, however, not too impressed with one of the business managers. As he was talking, there were times when I... thought he thought I wasn't a very intelligent person. If he didn't want to give me a deal he should have said so. Not try to convince me he was. Why did I have to drive all the way back from Olean just to get a little better deal. He could have done it the first time around. I don't enjoy games when it comes to shopping for cars. Also, when they told me I could pay it off in 50 months with a specific amount of money, when I went to sign all the papers, I was told 50 months was not an option. I was very disappointed that I was misled. Great coffee and hot chocolate.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 13, 2018

    very professional group I really enjoyed dealing with your sales person he did a great job educating me on the vehicle that i purchased. i'm looking... forward to driving this vehicle for the next few years.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 13, 2018

    I drive all the way from the Town of Tonawnda because of the always excellent service I have always enjoyed at "Ray Laks". I strayed just once... when the facility moved from Orchard Park Rd. because of the extra distance involved.I went to a Honda dealer on Niagara Falls Blvd. and was ripped off with a host of unneeded procedures. Ie: lubrications of every conceivable part of the vehicle. When I complained I was offered a free oil change. My request was only for inspection & tire rotation. Ray Laks always consults me before doing any extra work. l

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    November 8, 2018

    They fixed a torque converter shudder for me. Did a great job. The rideniansinsmoothnnow

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    Came in for service or repair
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  • 5.0 out of 5
    November 6, 2018

    staff was very efficient and handled my servicing matter quickly and effectively

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    Came in for service or repair
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  • 5.0 out of 5
    October 31, 2018

    Chuck Riso, our car salesman was exceptional. Our experience with him was fast and very satisfying. We got a nice deal and everything was taken care in... a good reasonable amount of time. We strongly recommend Ray Laks and Chuck. Thanks for all of your help, Chuck!

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    Shopped for a new car
    Did make a purchase
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