DriveSmart of Riverhead

3.8 out of 5 3.8

Reviews

3.8 out of 5 3.8
10 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    October 11, 2018

    Was very professional, explained in detail what needed to be done. No complaints on the sevice. Went above and beyond to make sure everything was done... to satisfaction. I recommend bringing your vehicle to this place for servicing.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 1.0 out of 5
    September 21, 2018

    They remember the minutest details of your conversation except your price, for which they go back and forth into a tinted glass office like diamonds are... being cut there. The price “fluctuates,” the salesperson explains after several disappearances. Do you want to test drive the car (any car), would you like this one or that? But how much is it, you ask repeatedly but in vain. Finally (sigh) an answer: 3 Times the top of your budget. Good-bye. My husband and I couldn’t get out of there fast enough!

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • October 13, 2018

    My husband and I bought 2 lightly used Mercedes Benz. SUV & Coupe, both in excellent condition. Bob, the owner is wonderful, financial experts and the... attentive staff, LuAnn the service manager is fabulous and Dave a Master A is fantastic! I highly recommend Drive Smart.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    August 28, 2018

    GOOD MORNING HAY IF YOU NEEDS SERVICE ON CAR GO AN SEE THE SERVICE TEAM DOWN AT DRIVE SMART OF RIVER-HEAD THERE ARE FAST THERE JUST DONT TAKE YOUR MONEY... THERE KEEP YOU UPDATE AT ALL TIME AN PLUS IF YOU NEED A NEW CAR THERE HAVE THEM THERE TOO PLUS 19.95 OIL LUBE FILTER AT ALL TIMES

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    August 25, 2018

    They totally lie and tell you nothing but stories. Let me and my husband sit at the sales person desk, her name is Samona. Everything we asked her she... had no answer. Honestly, our credit is not perfect, but DO NOT LET US SIT THERE FOR 2 HOURS, SHOW US GARBAGE CARS, LIKE WERE DESPERATE, AND THEN TELL US SORRY CAN’T HELP YOU!!!! I would never recommend them to anyone.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    August 5, 2018

    If you're looking for a car it's quick and easy and service is quick and easy no pressure go see the team that service Drive their the best

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    July 17, 2018

    Stay away from this place! They are liars. Mine is a long story, but my KBB instant offer was not honored, even though my car was honestly represented... in my submission to KBB. The car lease they promised me never materialized, because they lied about having the car I wanted. They didn’t return phone calls and they didn’t follow through on promises about buying my car, and leasing a new one. Dominick Vera, a “sales person”, is a liar, and so is the “finance manager”, Scott Scaturro. Do not trust them. I already called KBB to file a complaint. Take your business somewhere else. There are plenty of legitimate car dealers, who will buy your car from you and/or sell one to you. This is not a legitimate business. By the way, there is a review above from Aurora Ramos—-she works at DriveSmart. Her review is obviously not real, and a clear conflict of interest. Sincerely, Marc Tannenbaum, MD

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • 5.0 out of 5
    June 11, 2018

    Went to see a jeep wrangler last week. Left with it same day! Easy process, no pressure. Go see Robert and he'll help you out. Will tell all my friends... to come here first!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    May 9, 2018

    Price was great, car was immaculate ant the finance guy Bob really got me the best deal and on the road in an hour! Would recommend them in a minute.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    March 10, 2018

    Amazing place, I didn't expect to get a car that day. They cared about what I wanted and I was in and out same day. Eric and Bob were great! Made shopping... easy

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 3 found this review helpful. Did you?