Superior Auto Mall of Chenoa

4.2 out of 5 4.2
Rectangle 48
Sales 9:00 AM - 5:00 PM

Superior Auto Mall of Chenoa Hours

Sales

Monday

9:00 AM - 5:00 PM

Tuesday

9:00 AM - 5:00 PM

Wednesday

9:00 AM - 5:00 PM

Thursday

9:00 AM - 5:00 PM

Friday

9:00 AM - 5:00 PM

Saturday

9:00 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since January 2018

We are ready to serve you! At Superior Auto Mall of Chenoa, located in Chenoa, IL, we take pride in our inventory of qua

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lity used cars, trucks and SUVs, as well as our helpful and professional sales staff. Purchase your next vehicle with us, a dealership you can trust, and make the car buying process fun again!

Reviews

4.2 out of 5 4.2
30 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    November 22, 2019

    Very Satisfied Customer Right off the top, the vehicle we were looking at was waiting for us at the front of the dealership. All warmed up and ready for... a test drive. JP was our sales consultant. Great, very professional, and overall down to earth guy. Answered every question and then some. The dealership itself was very nice place! They were all very welcoming and had a complimentary goodies while we waited for the finalization of the paperwork. No pressure here, no sales gimmicks. You tell them what you want, and they will work their hardest to get as close as they can to it. JP was a great sport. I could never talk numbers like he did, but JP got it done. Thank you again to the entire team at the Superior Auto Sales in Chenoa IL . Happy Wife, Happy Life

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 21, 2019

    I was in desperate need of a new SUV for the winter and while searching online i found a 2014 Equinox. i talked to Cody on the phone and i did not have... a lot of time when coming in and even though they were packed, he had everything ready for me and the car was so much more than i had expected. I could not be happier with my service or my new car!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 21, 2019

    I recently saw a truck i was interested in online and so i called to find out about it and if they still had it. They said they did and we agreed on a... meeting date. After seeing it in person i knew it was the one. I purchased it for under 13,000 dollars. Smoothest process of my life and i would highly recommend!Staff and service was awesome!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 19, 2019

    Love my new 2013 Ford Mustang! These guys were super easy to work with and made the process great. I’ll recommend to anyone out there looking for a used... vehicle they have hundreds to choose from

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    October 17, 2019

    I have no idea why this place is rated so well. We found a vehicle at this location we were interested in and drove up on Saturday (12th Oct) morning at... 9:30 to take a look. The vehicle was there and we made a cursory view of it. Now granted there seemed to be only 2 guys working and the place was packed. After standing around in the office and front one of the young men (he was extremely nice) came up to find out what we were looking for. We told him the vehicle we wanted to take a look at and discuss. He asked for a few minutes which was fine. He actually went and brought it while multi tasking with another customer. That's when it went down hill. He said to go ahead and take it for a test drive, however he warned me the fuel light was on. Okay so I got in and sure enough the fuel light was on. The gas gauge was tapped out on the bottom of E. So we couldn't do more safely then drive it around the block. We couldn't take it up above 30 or out on 24 to test things like Death Wabble, cruise or features. So we parked it back and did a thorough visual inspection. There was lots of little things but we were still interested in it but really wanted to take a real test drive. The young man caught me at the door again (I will repeat he was very nice ) The other guy working was behind the desk still as he had been working with other customers. I explained we were interested and some of the items I had found with the vehicle. I explained I would like to possibly work with them on it. I asked what banks they usually did business with as mine was 25 miles away. He explained as it was now after 12 there was nothing they could do for the day. I said okay well can we get some info for it so we can come back up during the week and see if we re-test drive and work it out. He went in and got me something akin to a bill of sale that was already ready with full listing price, taxes and charges. I understood they were swamped do took the info for contact on Monday. To date I have called 3 times (automated answer) and minimum of four emails to contact this business. I have emailed through the Superior website as has my wife and even sent messages through Car Guru where we found it during or hunt. The businesss has not responded to any correspondences or calls. I wanted to schedule an appointment for a test drive and to talk to the sales man about it. Which they have links for on the website. Now I also gave some leway for Columbus Day not knowing if they were closed I know the banks are for that holiday. Still no response. I wonder if they only like the locals and don't worry about people who come from out of town. Any way again the young guy that was running around moving cars and helping people get there test drives was great. However, following attempts to get ahold of someone to work with is terrible. No responses. No contact. Just really not impressed by a company we were told by someone we knew in Chenoa would be a great place to shop.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    July 13, 2019

    I spent just under $15,000 and in under a year the suv is now a mess! I have absolutely no doubt they knew about the issues when it was sold to me! Looking... at about 1/2 the amount of the purchase price in repairs...thanks guys! I really recommend a pre-purchase inspection before you buy anything from these people!

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    7 people out of 8 found this review helpful. Did you?
  • 4.0 out of 5
    June 20, 2019

    I purchased a car from this dealership. I was fairly pleased with my experience, however; beware of a few things. 1) their vehicle inspection sheet was... not very accurate. Based on the sheet it said its car was in perfect condition, but when inspecting the car myself it needed tires, oil change, air filter change, tire pressure sensors, and DRL bulbs. These are all small and easy things to fix yourself, just a heads up. 2) They took a long time to get me my title. I received my title the day after my temp plates expired. This is something I believe they could work on. Now for the positive things. I was treated with respect, professionally, with kindness, and did not feel like I was under investigation. The car was priced at a fair value. The process of purchasing the car was painless. They have great potential to be 5 stars with some minor fixes. I would recommend this dealership to others. Thank you for all of your help!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    June 19, 2019

    Recently bought a vehicle from Superior Auto, I have been searching for months and finally found one that I really liked. The whole process was smooth... and quick. No pressure and no hassle super easy going people to work with it. They got me into a great car at a great price! I would recommend this place to anyone! Check these guys out you will not be disappointed!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 19, 2019

    Would recommend Superior Auto to anyone in search of a used vehicle. Purchased a 2011 Chevy Malibu from here and the whole process was super easy. These... guys had a huge selection to choose from, i was very impressed with everything. They are extremely busy as well, i watched many people ahead of me purchase cars as i was there. The staff was very knowledgeable and friendly. Once i made my choice they had me all taken care of in 15 minutes. No hassle just straight to business! Would definitely recommend to anyone. Thanks again guys!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 12, 2019

    Don’t know where to start, the easiest car buying experience I’ve ever had. Dealer was very busy and had a huge variety of cars. I saw a Hummer H3 online... called to inquire about it being available and made the drive down to check it out. Car was priced more than fair and JP and Cody took great care of me. I’m loving the new ride! I get compliments every where I go! Would definitely recommend to anyone and I’ll definitely be back for future business!

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    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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