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Came to the dealership to look at a vehicle I found on cars.com. I was greeted at the door, offered a water or restroom right off the bat since I drove a ways away. The vehicle was pulled up, cleaned and ready for a test drive it drove great! Although it didn't fit into my budget as I thought it would I was so stunned by how helpful and personal it was I will absolutely be buying my car through them soon!! Thank you!
The staff here was far more helpful than any other dealership I dealt with. They were very professional, fair, and caring; not just out for a buck. In fact, we have already referred friends of ours to them. It was definitely worth the drive to get that small town feel.
The salesman I had sounded like he just graduated from Sales101. Not personal, not real... just feeding me lines like a sales robot only concerned about a commission... the 'What's it going to take to get you in that car today' mentality. They actually had a good deal on a car I was looking at and I refused to buy from this robot. It's sort of unfair to judge a dealership by one bad apple but it definitely turned me off to the whole place.
My elderly parents drove from Traverse City to Cadillac 25 months ago and bought a brand new Chevrolet pick up from Godfrey Motors. Yesterday they went to Godfrey for the second “free” oil change included with their $35,000 purchase. After the oil change was completed they found out the free oil change was only good for 24,000 miles or 24 months which ever came first. Neither the technician or their salesman could help out. My lease is up in two months on my 2017 GMC. I was thinking about a new Chevy pick up from Godfrey but looks like Williams it is. Hope the $81.00 dollar oil change and poor customer service was worth it. Thanks. Patrick Andresen.