Edwards Chrysler Dodge Jeep Ram Fiat Hours
Edwards Auto Group is an Iowa-based company and for over 40 years our goal has been "to provide our customers with an ex
perience that exceeds their expectations." The Edwards Chrysler Dodge Jeep Ram Fiat dealership is the premier destination in the Omaha/Council Bluffs Metropolitan Area for new and quality used vehicles at an affordable price.
"It pays to cross the bridge"
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I purchased a new Ram 2500 from this dealership I thought everything was great 37 days in and no paperwork to get license plates I called 9 times and would... either get hung up or disconnected I was told the dmv had when I went to dmv they had nothing at 43 days had not heard nothing when I went to the dealership the finance director berated me and called my wife and I a liar in front of people and informed me had had 45 days by law if this is how you treat customers I will not ever buy or have any service work done at any edwards dealership he even informed me if I leave the truck there until I get license plates he will have it repossessed I put $11,000 down and paid the payment that did not matter to him . There was only one person who actually cared Kurt Dado to bad more are not like kurt
Very satisfied with the Dealership and people at Edwards Council Bluffs. Everything was as they said it would be from sales to service. I would definitely... recommend to others.
I actually had to take my Jeep to the Nissan side of Edwards because the Jeep service department is completely rude. They do not try to help the customer.... They even treated the Nissan side of service poorly and they work for the same company. When you question them and their work they freak out and tell you to take it somewhere else then when you do they become ruder. We purchased an extended warranty and that was crap cause it does not cover a xxxx thing and Jeep Service thinks it’s funny. Back to Woodhouse !!!
Worked with me to get the Jeep I wanted!!! Great customer service! So easy to work with. Gave me great options on multiple jeeps and made my decision... very hard. Will definitely purchase from them again!!
this company as a whole is crooked. they sold me a hummer h2 with no oil in it. lied to me about the check engine light,said it was the gas cap. got the... hummer home. engine blew 2 days later. local mechanic told me the hummer hasn't had oil in it for a very long time.was lucky to get it home. called Edwards and was promptly told."thats your problem not ours" . now i have no hummer, they have my trade and 500 dollars.plus the money they got from the loan. i get bad credit. DO NOT BUY A USED CAR FROM THESE PEOPLE
Funny and helpful team! The team made the normally horrible car buying process almost enjoyable. The gave me a fair price on a beautiful truck!
Fred in the service dept was very awesome to work with. I highly recommend Fred and his team for your service needs. Very friendly and great... service.
I would recommend this place to anyone. David Jones, Creighton, and their supervisor John are the best car salesmen and finance managers I have ever met.... Took my aunt to get a car also referred a friend a week ago and both walked away with a vehicle. I do not go anywhere besides this place to get a vehicle. They make the experience fun, easy, and quick. Thank you David and crew for such a great experience!
The professionalism lacks completely. The service department personnel is so non customer oriented the fact I set an appointment to get my vehicle looked... at far and above allowing time to get a simple diagnosis on a charging issue on a new vehicle purchase from this place one month after the fact in the three days they had it they did not have a tech available hmm but of course they did send truck out for hitch they owed that took all day to install and further more sales wouldn’t answer a call for three days on a flaw/ding in door that was hidden and rushed over during delivery I suggest you shop at least a better dealership this experience has been awful and the time I spent setting appointment lost along with two days wages. Now I have to find someone to fix the flaw in a new truck that by the way I have a waste of money warranty for.
The staff at the Edwards service department are awesome! I was treated extremely well and felt that I mattered to them. They truly cared about my vehicle... and personal needs.