CarMax Manchester

1.0 out of 5 1.0
Rectangle 48
Sales 9:00 AM - 9:00 PM

CarMax Manchester Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 9:00 PM

Saturday

9:00 AM - 9:00 PM

Sunday

11:00 AM - 11:00 PM

About Our Dealership

Dealer on Cars.com since February 2018

"Experience Clear and Simple Car Buying and Selling"

Reviews

1.0 out of 5 1.0
1 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 1.0 out of 5
    October 18, 2019

    Dealership Manager needs to be re-trained or removed from his position. After viewing and test driving the vehicle, sales person presented the Carmax... financing that was not affordable. On my own and within less than 24 hours applied and was approved through a Credit Union a loan and terms that was acceptable to me. During my work day contacted Carmax at Manchester with the information needed by the salesperson for the Credit Union, the information was never forwarded. Following my workday once again visited the dealership to confirm with the salesperson the needed information to start the transaction between Carmax and the Credit Union. The sales manager was immediately in my face laying on high pressure, "you must close now or I can't hold the car anymore". "close now using Carmax financing", I can not hold the car until Monday or Tuesday. Flailing his arms and storming off. Pressuring that he was going to sell the car to another buyer unless I closed right now. His tactic of trying to sell large volumes of cars monthly and use Carmax financing to impress his boss will be killing deals at the Manchester Dealership.

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    13 people out of 13 found this review helpful. Did you?