Our sales person was Glenn A he got us what we wanted and quickly thanks for everythings I would refer my family and friends, and I will definitely return
I been looking for a particular used low mileage car when I came across a internet sales site selling the car I have been looking for. I talk to Jesse... and Chris at the dealership and they did everything to get me the car I wanted. There finance department was outstanding helping me get the best deal that I could from a extended warranty to a great financing rate. I couldn’t be anymore happier by purchasing my car from Frank Kent Chevrolet in Ennis.
I have purchased a vehicle from them, that went horrible. They messed up on my contract, lost my key, and the sales woman was terrible. I go back to get... a rotation of my tires and oil change and they can?t even do that right. Never going back.
Worst car buying experience of my life...I got approved for a specific truck and was called to come and sign paperwork and get the truck...after sitting... there for an hour they went to get the keys to the new truck and found out they sold it while I was sitting there.
Travis, we genuinely appreciate your feedback as it will help us better develop our customer service. We understand your frustration and would like to... hear from you to try and get this situation resolved. Please contact: David S. at email@example.com. Thank you.
Right hand don’t know what the left hand is doing. Different story from everyone you talk to. No call back, no communication, false promises. Bad experience.
Mr. Martinez, we genuinely appreciate your feedback as it will help us better develop our customer service. We understand your frustration and would l...ike to hear from you to see if we can better assist you now as we have new managers in place. Again, thank you for your feedback.