Highway Chevrolet Buick GMC Hours
Very mixed feelings about our experience. The actual face to face dealings were pleasant and low pressure. Everything else was frankly dishonest. Firstly,... the online add for our eventual purchase listed the vehicle at 48k miles. When we show up, it has nearly 53k. Secondly, they only had one key on hand when we purchased. We were told the second key would be in the mail be the end of the week. That never happened. After multiple calls and multiple unanswered emails (that's you Curt) I was told a new key had been mailed. This, also, never arrived. A second round of emails and calls finally got me into touch with the Branch manager. He got me a key over night. After all this, I debated writing a review. At first, I was willing to forgive and forget. That was until I just noticed that we need a oil change. I was told specifically, we will have it washed, gassed up and a oil change before you pull away. Did they just forget to change the sticker and reset the computer or was it more xxxxxxxx? Add all this up, and I will not be back.
We are disappointed to learn of your experience here at Highway Chevrolet Buick GMC, but will take this opportunity to improve. We would like the oppo...rtunity to find out how we can better assist you in the future. If you are willing, please contact us (309) 270-1847. Thank you.
I am always comfortable having my car serviced here. I feel I can trust the advice offered and appreciate the timeliness in the way problems are handled.... They go out of their way to accommodate schedules and situations.
Thank you so much for your kind words, Jane. We're glad that you can put your trust in us. Please give us a call if you need anything else.
I had a great experience purchasing from Corey and his crew at Highway Chevrolet. They are a new dealer and did everything they could to make sure my... purchase was extremely enjoyable. I will be sending them customers as long as they do business like this. Great start guys!!
Very knowledge and willing to help without being pushy truly a pleasure to know.