Rolls-Royce Motor Cars Raleigh

4.7 out of 5 4.7
Rectangle 48
Sales 9:00 AM - 6:00 PM
Service Closed

Rolls-Royce Motor Cars Raleigh Hours

Sales

Monday

9:00 AM - 7:00 PM

Tuesday

9:00 AM - 7:00 PM

Wednesday

9:00 AM - 7:00 PM

Thursday

9:00 AM - 7:00 PM

Friday

9:00 AM - 7:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

9:00 AM - 5:00 PM

Tuesday

9:00 AM - 5:00 PM

Wednesday

9:00 AM - 5:00 PM

Thursday

9:00 AM - 5:00 PM

Friday

9:00 AM - 5:00 PM

Saturday

Closed

Sunday

Closed

About Our Dealership

Dealer on Cars.com since March 2018

Our exceptional team of experts are here to assist you at every step of the car shopping experience. From the paperwork

...

to the financing, we streamline everything for maximum efficiency. At Rolls-Royce Motor Cars Raleigh we believe that it's the little things that really make a difference for our customers. Whether you're bringing your automobile in for service or are shopping for a new Rolls-Royce, you can always expect a VIP experience at Rolls-Royce Motor Cars Raleigh.

"One of One"

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.7 out of 5 4.7
70 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 1.0 out of 5
    July 15, 2019

    My wife purchased a 2011 Mercedes E550 Cabriolet from this dealership. We had an immediate problem with the radio in that it stayed off more than on. After... 5 weeks, 3 trips to Raleigh and leaving our car with them for 2 weeks the radio does appear to be fixed. Unfortunately an additional problem identified upon purchase was the controls for adjusting lumbar, sides and legs didn't work on either seat. That remains uncorrected. Additionally, and unfortunately for us, we took the car to a Mercedes expert who told us and showed us the car had been in an accident. It didn't show up on Carfax. We paid in excess of $5000 above invoice, they made plenty of money to create a better customer relationship. I sincerely believe they are interested in the $ only. They definitely do not keep their word. I'm disappointed in the Sales Manager and his staff. I will not buy from them nor recommend them. Buyer beware!

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you for your response. We strive to be absolutely customer focused and sometimes we realize that we fail to satisfy every expectation. It is unf...ortunate to hear that we didn't deliver the best experience to you, even though you purchased an older car that was represented as it was and made every attempt to make your requests, including replacing parts at no charge as a "good will" gesture, bringing a loaner car to your home, picking up your car to help minimize the inconvenience and returning it to you upon the completion of the repairs. The car may have had some cosmetic repairs done in the past but it certainly was a rare gem with very low miles.

  • 5.0 out of 5
    March 5, 2019

    The dealership was very clean when I first entered. I was greeted with handshakes and smiles. I called the dealership prior to my visit and they had all... the paperwork prepared, so it made the transaction go smooth.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 28, 2019

    My salesperson Hilda was wonderful. She really took care of me and my mother. Financial person was excellent. I think everybody I came contact with great... dealership.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 5.0 out of 5
    February 24, 2019

    Bought A model S John Overton handled my car I have never had such great experience buying a car, 1 phone call and 2 days and I already had the car with... everything ready from the dealership including the financing! would definitely recommend this dealership!

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 16, 2019

    I love coming to Rolls Royce and Hilda is wonderful! This is the second car we've bought from here and they never disappoint. The people are friendly... and the prices are fair. Thank you Hilda for your hard work as always. You are great at what you do and a blessing to many!

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    February 12, 2019

    I had a really great experience. If your in the market for a new car come to rolls Royce of Raleigh and ask for John.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 4, 2019

    Staff makes you feel welcome and explains the entire process thoroughly , fair prices and great staff , I would highly recommend checking out there inventory... if your looking for a quality car at a fair price .

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 1, 2019

    All the staff were wonderful to work with. Addressed all our concerns and we are enjoying our new car. Great experience and will buy from them again.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 29, 2019

    I came all the way from New Hampshire. And Hilda was one of the best salespeople I've met. She's friendly and very open about the vehicle and what to expect.... Had i shipped the car and never seen it, Hilda would be even more invaluable. I highly recommend using her as your salesperson.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    January 28, 2019

    We did not purchase a vehicle, but Hilda was an absolute delight to work with. She was very knowledgeable about the vehicle we were inquiring about and... very accommodating with our requests & questions. I would most definitely work with her again!

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    We would love to hear from you if you're still in the market.

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