Gene Pankey Motor Company

4.4 out of 5 4.4
Rectangle 48
Sales 8:00 AM - 6:30 PM

Gene Pankey Motor Company Hours

Sales

Monday

8:00 AM - 6:30 PM

Tuesday

8:00 AM - 6:30 PM

Wednesday

8:00 AM - 6:30 PM

Thursday

8:00 AM - 6:30 PM

Friday

8:00 AM - 6:30 PM

Saturday

10:00 AM - 6:00 PM

Sunday

11:00 AM - 5:00 PM

About Our Dealership

Dealer on Cars.com since March 2018

"WE HAVE BEEN IN BUSINESS SINCE 1978, WE WILL ALWAYS BE HERE FOR YOU. A GREAT CAR AT A GREAT PRICE EVERY TIME!"

Reviews

4.4 out of 5 4.4
7 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    October 9, 2018

    I have purchase four cars from Craig Wilson and Gene Pankey. For an excellent and no pressure sales environment, go see Craig Wilson, he will take good... care of you. He has ALWAYS taken good care of us!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 9, 2018

    Craig has always been honest and fair. This is our third purchase from Gene Pankey and will certainly be back because of the great work Craig does.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • October 7, 2018

    Single mother on fixed income....I thought I had a decent relationship with their seasoned veteran of 20 years selling me car....I was wrong! YOU HAVE... BEEN WARNED CONSUMERS...Make sure whatever car you're possibly buying you have it checked out by a mechanic you trust.. .They tried selling me a Nissan Ultima, with a hole, the size of a child's fist, in the the transmission with additional problems, for $5000....thank God for my awesome mechanic!!! Thank you for wasting my week and instilling my faith in used car dealerships��

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 1 found this review helpful. Did you?
    Dealer Response

    Courtney, thank you for talking with me, as we discussed, you found a vehicle that DID have problems. We were definitely surprised and disappointed to... find that our shop had missed such a large issue. Fortunately we are now using a different shop for our inspections, and we no longer have the same used car buyer that we had before. Thank you for your time and your referrals. As we discussed, we look forward to seeing you on your next visit.

  • 5.0 out of 5
    June 15, 2018

    Have been buying cars as a private person for over 50 years, and have never had such a good experience as with Craig Wilson at Gene Pankey Motors in Tacoma.... I drove 426 miles to see if the internet deal I was quoted would hold up. It did, and I was a bit surprised, but very pleased with the honesty of this dealer. Definitely recommend!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 2, 2018

    Another great buying experience from Craig Wilson at Gene Pankey Motor Company. So friendly and helpful, never feels high pressure. This is my 3rd car... from Craig and once again he made the whole process fast and easy. Thank you!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 14, 2018

    I had such a good experience, I was put at ease. This is the 2nd car from Craig and that is why I came back. I knew I would get a good deal. Craig always... calls to ask me if he caught me at a good time. And no pressure.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 14, 2018

    When it was time to get a new car there was no question where we would or who we would talk to. Craig is an outstanding salesman who listened to what we... want and does everything in his power to make sure we are happy. There is no doubt that we will be back to buy from him again.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?