Frank Kent Chrysler Dodge Jeep RAM

4.5 out of 5 4.5

Reviews

4.5 out of 5 4.5
17 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    June 20, 2020

    Billy Minter was the absolute best salesman ever. He made this the best car buying experience I've ever had. I would recommend this dealership to any... looking to buy new or used. You will not be disappointed. Thank you Billy and Frank Kent for putting me in my dream car.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Aletha, we are happy to know that Billy was a pleasure to work with! We appreciate the five-stars and recommendation.

  • 5.0 out of 5
    March 20, 2020

    Mike White at Frank Kent CDJR is one of the friendliest and most helpful salesman. He will go out of the way To make your car buying experience a pleasure.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    We are elated to know that Mike was a pleasure to work with! Thank you kindly for your feedback and five-stars. We hope to see you again soon!

  • 5.0 out of 5
    March 20, 2020

    We appreciate the help from salesman mike white..he is attentive and helpful. We would recommend this dealership to anyone who is searching for a used... car, truck, or suv

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    Thank you kindly for your five-star feedback, Chris. It is greatly appreciated!

  • 5.0 out of 5
    March 14, 2020

    I was not planning to purchase a new car ..was just looking. Mike White showed me different cars on the lot. I fell in love with the 2020 Dodge Journey.... I was able to get my payments where I wanted them. Will definitely recommend Mike White to my friends and family.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Mary, we are thrilled to know that your car buying experience at the dealership with Mike was a positive one! Congrats on your purchase! If you ever n...eed anything, be sure to let us know.

  • 5.0 out of 5
    March 14, 2020

    It was one of the quickest truck purchases I ever made. I saw it advertised on your website. I called and talked with Mike White and he had the vehicle... out front ready for a test drive. The paper work went very quickly since I paid cash for my truck.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you, Byron, for the five-stars and feedback. We are happy to know that the customer care you received was top-notch. Thank you for the five-star...s and recommendation. We hope to see you again soon!

  • 5.0 out of 5
    November 22, 2019

    It was one of the smoothest Truck purchases I have had and it did not take all day. They had the vehicle out front ready for a test drive and then the... paper work went very smoothly.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    We are elated to know that your overall car buying experience was top-notch, Scott! Welcome to the Frank Kent family!

  • 5.0 out of 5
    November 7, 2019

    Excellent customer service I would recommend this service department, I have used them several times and they do a great job they keep their promises

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    We appreciate your five-star feedback, Marcial! We strive to have great customer care at all times and your feedback proves that! We hope to see you a...gain soon!

  • 5.0 out of 5
    October 15, 2019

    You are treated better than just as a customer. They really care about you and your family's safety. It never seems like just a business transaction.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    TJ, we strive to treat everyone like family. Thank you for your wonderful feedback and five-stars. If you ever need anything, let us know. Take care!

  • 1.0 out of 5
    October 14, 2019

    A utterly complete waste of time! Don't know how much plainer that you can make I already have my own financing, I'm ready to buy a particular truck.... Then get jerked around by some (internet manager)

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    We are very sorry to hear that you had a negative experience at the dealership. We strive to have great customer care at all times and are saddened to... hear that your needs were not met. Please feel free to reach out to Vincent Ferrara via text or email to talk further. Thank you. 972-921-1999 vincentf@fk1935.com

  • 5.0 out of 5
    October 7, 2019

    Love this dealership. No pressure tactis, gave a great trade in value on my vehicle and got my payments where I wanted them. Will definitely recommend... this dealership.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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