Vroom (Online Dealer)

3.8 out of 5 3.8
ONLINE ONLY - No Retail Location
Rectangle 48
Sales 8:00 AM - 10:00 PM

Vroom (Online Dealer) Hours

Sales

Monday

8:00 AM - 10:00 PM

Tuesday

8:00 AM - 10:00 PM

Wednesday

8:00 AM - 10:00 PM

Thursday

8:00 AM - 10:00 PM

Friday

8:00 AM - 10:00 PM

Saturday

9:00 AM - 8:00 PM

Sunday

11:00 AM - 8:00 PM

About Our Dealership

Dealer on Cars.com since March 2018

With Vroom, you can buy your next car from the comfort of your home and get it delivered right to you! We are a national

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online car dealer, which means we will ship any of our thousands of vehicles directly to your driveway or a convenient nearby location. Every car and truck Vroom sells has a clean title and an accident-free AutoCheck vehicle history report. Cars are inspected multiple times for safety, mechanical, and cosmetic issues. Looking to trade in? We'll make you a guaranteed offer for your current vehicle, then come pick it up for free.

"#GetAVroom"

Reviews

3.8 out of 5 3.8
1451 lifetime reviews. Includes reviews of Vroom (Online Dealer) from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 4.0 out of 5
    November 10, 2019

    Vehicle received in condition as described on site. Sale was smooth but some issues with delivery scheduling and post sale communication by delivery team.... Delivery issues were due in part to my hectic business travel schedule but a delivery date set up a week in advance was missed which was discovered as a result of my calling Vroom delivery team a day prior as I had not received any communication 3 days preceding the anticipated delivery date. In short if there is someone who can receive the vehicle for you at any time then Vroom can probably have your car to you within a few business days. However more importantly the vehicle was received in the condition advertised and described and vehicle was competitively priced. For this reason I will use Vroom.com again.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 5.0 out of 5
    November 10, 2019

    After reading some bad reviews on delivery problems I had my doubts. I decided to trust my instincts and purchase a car through Vroom anyway. The process... was the best car buying experience I have ever had. I spoke to the salewomen on monday and by the following Wednesday I had my car delivered in hand(Delivery to new england)(Despite them saying delivery could be 10-14 days) The financing process was simple with good interest rates. The paperwork was seamless and simple. The best part of all is everyone I worked with along the way were truly wonderful and polite. I love my car and will certainly be recommending Vroom to all my clients, friends, and family.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 10, 2019

    Great experience! Vroom kept me apprised of my car's status every step of the way. My car arrived in beautiful condition. I highly recommend Vroom!

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 10, 2019

    This was an easy enjoyable process. Outstanding service and follow through. I'll never set foot in a dealership again. I mean it's delivered to your door.... And you get to choose from a whole ton of vehicles. If it's not what you wanted you have 7 days/250 miles to change your mind.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    November 10, 2019

    Process was a lot more gratifying than dealing with a salvage yard. Pickup and quick payment. Got twice what is get from the salvage place!

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 10, 2019

    Great experience. Everything went perfectly smooth and quicker than I expected. Weird buying a car online but would definitely do it again. I highly recommend....

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 9, 2019

    I am very satisfied with this dealership; customer service is great. Over all i would not hesitate to refer a friend or a family member.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 9, 2019

    From start to finish, every person I was in touch with at Vroom was fantastic to work with. Never did I ever think that buying a pre-owned vehicle 100%... over the internet would be a reasonable possibility. But, here I stand, keys in hand, and very satisfied with my decision to give Vroom a shot. I can't say there were zero issues whatsoever throughout the transaction (and some of them were of my own making), but any that did arise we're handled professionally and with a poise not often demonstrated by the typical car dealership. Bravo. Vroom is the future of car buying.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 8, 2019

    Bought a 2017 Ford transit 250 and one week later the van arrived. Clean and no scratches on exterior.The van was owned by an airport so the back had seen... some use. No big deal as this will be a work van. The van still smells new at 12,200 miles and 3 yrs old The process is as quick as a simple credit check. I'm a self employed contractor that deals in cash for most transactions so I dont have paycheck stubs. Didn't have to go through the brow beating at a dealership or some xxxxxxx adding 500 bucks for etching my windows.Thats the new "undercoating" fee they try and scam you with. None of that here. I shopped for 2 months before I purchased and quite satisfied with price and quality of my new used van. Unexpected money was the 400 extra in taxes from Texas over Colorado and your gap insurance which you have to have if not totally paid in full was 695 bucks. Buying a car should be fun,not a xxxx shell game with some jerk that only has his or hers interests in mind. Thank you Vroom.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 8, 2019

    Very easy process from start to finish. In constant contact even after delivery. Car was in immaculate condition! I couldn't be happier with the car and... vroom!!

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
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