[{"id":442722,"firstName":"Diana","lastName":"Bell","titleText":"Service Advisor","emailTxt":"dbell@jimellis.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":17,"combinedEmpReviewCnt":371,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/30164/employees/52b597af856d.jpg","drDealerId":30164,"certifiedEmployee":true,"deptDscrp":"Service"},{"id":581516,"firstName":"Jason","lastName":"Dale","titleText":"Service Advisor","emailTxt":"jdale@jimellis.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":14,"combinedEmpReviewCnt":108,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":30164,"certifiedEmployee":true,"deptDscrp":"Service"},{"id":295188,"personPtyId":33967640,"firstName":"Lavar","lastName":"Frederick","titleText":"Kia Brand Specialist","emailTxt":"lfrederick@jimellis.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":11,"combinedEmpReviewCnt":278,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/30164/employees/d8efb8275802.jpg","drDealerId":30164,"certifiedEmployee":true,"deptDscrp":"Sales"},{"id":406636,"personPtyId":50419691,"firstName":"Chris","lastName":"Turner","titleText":"Finance Manager","emailTxt":"cturner@jimellis.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":8,"combinedEmpReviewCnt":156,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/30164/employees/6007d13bb362.jpg","drDealerId":30164,"certifiedEmployee":true,"deptDscrp":"Finance"},{"id":406613,"personPtyId":45544226,"firstName":"Alex","lastName":"Williams","titleText":"Sales Consultant","shortBioText":"I'm originally from Northern Mississippi and has been in Metro Atlanta since January 2001. I have been in the auto industry since I came to GA. I've been married for 20 years and no children. I like to make sure that all my clients have the best experience possible. I use my years of experience in the business to find creative ways to make the best deal that works for my clients and the banks. I look forward assisting you in the near future.","emailTxt":"awilliams@jimellis.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":5,"combinedEmpReviewCnt":81,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/30164/employees/77cbf95d226a.jpg","drDealerId":30164,"dealerEmpStartDtUtc":"1391212800","industryStartDtUtc":"978307200","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":406635,"personPtyId":31123082,"firstName":"Zakaria","lastName":"Benabdesselam","titleText":"Sales Consultant","shortBioText":"Zakaria is married and a father of 3 boys 25, 19 and 13. He moved to the U.S in 2009 from Morocco. He has 19 years of banking experience and he can speak French and Arabic!","emailTxt":"zakarib@jimellis.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":4,"combinedEmpReviewCnt":55,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/30164/employees/e751c66fbe1c.jpg","drDealerId":30164,"certifiedEmployee":true,"deptDscrp":"Sales"},{"id":608106,"firstName":"Chris","lastName":"Ford","titleText":"Service Director","shortBioText":"With more than 20 years in the automotive industry, I started as a technician then moved up to being a service advisor to a service director. I am passionate about anything automotive, I love the smell of any automotive shop, weird, I know. My biggest asset to this team is being able to train service advisors to reach their maximum potential when working with our guest. I love being part of the Jim Ellis family.","emailTxt":"cford@jimellis.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":4,"combinedEmpReviewCnt":19,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/30164/employees/398586a4aedc.jpg","drDealerId":30164,"dealerEmpStartDtUtc":"1564617600","industryStartDtUtc":"870393600","certifiedEmployee":true,"deptDscrp":"Service"},{"id":524233,"personPtyId":44182440,"firstName":"Mike","lastName":"Awolusi","titleText":"Finance Director","emailTxt":"mawolusi@jimellis.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":106,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/30164/employees/408d85ebcb52.jpg","drDealerId":30164,"industryStartDtUtc":"1149120000","certifiedEmployee":true,"deptDscrp":"Finance"},{"id":548046,"personPtyId":52302605,"firstName":"Tracy","lastName":"McFadden","titleText":"KIA Brand Specialist","shortBioText":"Have 3 and 1/2 years in the car business and just wanna help you with your Transportation needs and to be your car guy not only to you but family, friends, co-workers or anyone you know that might be interested in anything we have in inventory if given the opportunity. Remember to put God first in everything you do and things in your life will go much smoother regardless of what you're dealing with or going through, come and see me so we can make it happen.","emailTxt":"tracym@jimellis.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":4,"combinedEmpReviewCnt":37,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/30164/employees/9724658442da.jpg","drDealerId":30164,"dealerEmpStartDtUtc":"1530403200","industryStartDtUtc":"1201824000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":406624,"personPtyId":31123063,"firstName":"Jimmy","lastName":"Hendrix","titleText":"Sales Consultant","emailTxt":"jhendrix@jimellis.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":75,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/30164/employees/2adbe9ed95d4.jpg","drDealerId":30164,"dealerEmpStartDtUtc":"1383264000","industryStartDtUtc":"1383264000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":604764,"firstName":"Larry","lastName":"Whorley","titleText":"Brand Specialist","emailTxt":"larryw@jimellis.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":30164,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":443838,"personPtyId":33147561,"firstName":"David","lastName":"Grevious","titleText":"Sales","shortBioText":"David came into the Jim Ellis family through acquisition so he's not sure if that means he is adopted or if he was married in. He moved to Georgia in 2017 from Washington DC and loves it here. He is excited to be a part of the Jim Ellis family!","emailTxt":"dgrevious@jimellis.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":24,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/30164/employees/5e58c80054ce.jpg","drDealerId":30164,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":554732,"firstName":"Erika","lastName":"Gregory","titleText":"BDC Sales","emailTxt":"egregory@jimellis.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":21,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/30164/employees/1b0bcb62cad7.jpg","drDealerId":30164,"certifiedEmployee":false,"deptDscrp":"Internet"},{"id":554731,"personPtyId":35846983,"firstName":"Amber","lastName":"Turner","titleText":"Marketing","emailTxt":"aturner@jimellis.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":20,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":30164,"certifiedEmployee":false,"deptDscrp":"Administration"},{"id":406623,"personPtyId":33142668,"firstName":"James","lastName":"Wind","titleText":"Sales Consultant","shortBioText":"I am very much a people and car person. I like to work on my own vehicles. I have been in the customer service industry for years and customer service is what I firmly believe in. I went to Kell high school and have lived in Georgia all my life. I have family in Raleigh NC and in Alexandria VA.","emailTxt":"Jwind@jimellis.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":51,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/30164/employees/c9d7aaf156ca.jpg","drDealerId":30164,"dealerEmpStartDtUtc":"1451606400","industryStartDtUtc":"1451606400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":519085,"personPtyId":42408736,"firstName":"Takin","lastName":"Arshad","titleText":"Sales Consultant","shortBioText":"Takin is from Iran, and he came to the US a little over 2 1/2 years ago, and did not speak English, now he is very fluent in English. \r\n\r\nHe attends Chattahooche Tech and works full time at Kia.","emailTxt":"tarshad@jimellis.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":48,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/30164/employees/76e4d03da91e.jpg","drDealerId":30164,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":608102,"firstName":"Chris","lastName":"Kwon","titleText":"Sales Manager","emailTxt":"ckwon@jimellis.com","combinedEmpAvgRatingNbr":4.6,"combinedRecentReviewCnt":4,"combinedEmpReviewCnt":11,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":30164,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":554730,"personPtyId":31123942,"firstName":"Zeljka (Zee)","lastName":"Caradine","titleText":"BDC Sales Manager","shortBioText":"I've been with Jim Ellis since 2013. Worked at the Chevy, Buick, GMC and VW stores before coming to Kia. \r\nI have a 4yr old daughter. I love outdoors, adventures and spending time with family.","emailTxt":"zeljkaj@jimellis.com","combinedEmpAvgRatingNbr":4.5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":10,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":30164,"dealerEmpStartDtUtc":"1522540800","industryStartDtUtc":"1372636800","certifiedEmployee":false,"deptDscrp":"Management"},{"id":608105,"firstName":"Matt","lastName":"Rock","titleText":"General Sales Manager","emailTxt":"mattr@jimellis.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":30164,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":605720,"firstName":"Mike","lastName":"Boyd","titleText":"General Manager","emailTxt":"mikeboyd@jimellis.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":30164,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":581520,"firstName":"Rodney","lastName":"Woods","titleText":"Vice President of Operations","emailTxt":"rodneyw@jimellis.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":30164,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":604760,"firstName":"Greg","lastName":"Landry","titleText":"Brand Specialist","emailTxt":"gregl@jimellis.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/30164/employees/29a3fe660106.jpg","drDealerId":30164,"industryStartDtUtc":"1291161600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":602974,"personPtyId":31121980,"firstName":"Lina","lastName":"Vallejo","titleText":"BDC Manager","emailTxt":"linav@jimellis.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/30164/employees/f7a93851d81e.jpg","drDealerId":30164,"certifiedEmployee":false,"deptDscrp":"Administration"},{"id":611088,"firstName":"Alfredo","lastName":"Ospina","titleText":"Brand Specialist","emailTxt":"alfredoo@jimellis.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":30164,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":604769,"firstName":"Bryson","lastName":"Smith","titleText":"Brand Specialist","emailTxt":"brysons@jimellis.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":30164,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":608104,"firstName":"Ron","lastName":"Vega","titleText":"Sales Manager","emailTxt":"ronv@jimellis.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":30164,"dealerEmpStartDtUtc":"1564617600","industryStartDtUtc":"765158400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":605686,"firstName":"Carl","lastName":"Breeze","titleText":"Brand Specialist","emailTxt":"carlb@jimellis.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":30164,"dealerEmpStartDtUtc":"1561939200","industryStartDtUtc":"1333238400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":619934,"firstName":"Magdaline","lastName":"Simervil","titleText":"Brand Specialist","emailTxt":"Magdalines@jimellis.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/30164/employees/00b1ea6d8b99.jpg","drDealerId":30164,"certifiedEmployee":false,"deptDscrp":"Sales"}]

Jim Ellis Kia of Kennesaw

4.8 out of 5 4.8
Rectangle 48
Sales 9:00 AM - 7:00 AM
Service 8:00 AM - 4:00 PM

Jim Ellis Kia of Kennesaw Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 7:00 AM

Sunday

Closed

Service

Monday

7:30 AM - 7:00 PM

Tuesday

7:30 AM - 7:00 PM

Wednesday

7:30 AM - 7:00 PM

Thursday

7:30 AM - 7:00 PM

Friday

7:30 AM - 7:00 PM

Saturday

8:00 AM - 4:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since April 2018

We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to b

...

rowse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!

"At Jim Ellis Kia you can Always Expect the Best!"

Reviews

4.8 out of 5 4.8
2148 lifetime reviews. Includes reviews of Jim Ellis Kia of Kennesaw from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    December 4, 2019

    Diana Bell was very helpful! She made suggestions for what was most important for my car to run. She kept me updated and was very friendly and kind.

    5.0 out of 5
    Customer Service
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    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Tam, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Kia of Kennesaw! We are always more than h...appy to assist you if anything else comes up. Take care!


    Worked with:
    Diana Bell

    Service Advisor

    (4.9) 371 reviews

  • 5.0 out of 5
    December 4, 2019

    Overall experience with this dealership was incredible! I never felt that just because I was a woman, I didn't deserve a good deal too! I play hardball... but they were willing to let me. Alex got me a fair deal on my dream car. He also took a lot of his time showing me EVERY feature in the car. I so appreciated this. These guys are awesome. Go see them!

    5.0 out of 5
    Customer Service
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    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Amber, your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Kia of Kennesaw for all of your automotive needs. Please do...n't hesitate to call if you'd like further assistance. We hope to be of service to you again in the future. Best wishes, Jim Ellis Kia of Kennesaw


    Worked with:
    Alex Williams

    Sales Consultant

    (4.9) 81 reviews

    Mike Boyd

    General Manager

    NOT RATED

  • 5.0 out of 5
    December 4, 2019

    All of the people in the service center are very nice and helpful! They called to let me know my car was ready and the checkout process was quick and easy!...

    5.0 out of 5
    Customer Service
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    Quality of Repair
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    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Sthompson, we're happy you found our staff to be so supportive during your experience here at Jim Ellis Kia of Kennesaw. We hope to be of service to y...ou again in the future. Best wishes, Jim Ellis Kia of Kennesaw


    Worked with:
    Diana Bell

    Service Advisor

    (4.9) 371 reviews

  • 4.0 out of 5
    December 3, 2019

    I have been to a lot of dealerships, but Larry was one of the kindest, low pressure salesmen I ever encountered! A pleasure to work with!

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Friendliness
    2.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for the great 4-star review! If there is anything we can do to turn it into a 5-star rating, I hope you'll let us know.


    Worked with:
    Chris Turner

    Finance Manager

    (4.9) 156 reviews

    Alex Williams

    Sales Consultant

    (4.9) 81 reviews

    Larry Whorley

    Brand Specialist

    (5.0) 6 reviews

    Matt Rock

    General Sales Manager

    NOT RATED

    Lina Vallejo

    BDC Manager

    NOT RATED

  • 5.0 out of 5
    December 3, 2019

    I stopped into your dealership about a year ago and I met Mr Alex Williams. He was very professional and knowledgeable about the process and the vehicle.... I told him when I got ready which was this past week I would be back. He took care of me and very patient with the process and took time to answer all of my questions and I truly appreciate that type of genuine customer service - it's rare these days.

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks again for your business! T...ake care!


    Worked with:
    Chris Turner

    Finance Manager

    (4.9) 156 reviews

    Alex Williams

    Sales Consultant

    (4.9) 81 reviews

  • 5.0 out of 5
    December 3, 2019

    From the time I pulled into the service bay, until I left, I was treated with the kind of courtesy I have grown to expect from this location. Camille,... who checked me in was very professional in every way and kept me updated with the progress of my service. Everyone I bumped into said hi and welcomed me. Will be back again for my next service. You can count on it.

    5.0 out of 5
    Customer Service
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for writing this fantastic review and giving our dealership such a high star rating! We look forward to your next visit! Take care!

  • 5.0 out of 5
    December 3, 2019

    Our new Sedona required an alignment. She was extremely attentive and expedited the service to us. My computer crashed during a recent survey on her behalf... and I am quite CERTAIN that due to that unfortunate incident, I was unable to adequately give her the STARS that she truly deserved. She was very personable and went above and beyond to ask questions and address our every concerned. We are more than pleased with our service experience due to assistance from Camile.

    5.0 out of 5
    Customer Service
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    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Dowell, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for cho...osing Jim Ellis Kia of Kennesaw as your first choice for service!

  • 5.0 out of 5
    December 2, 2019

    Got me in and taken care of on a busy day. Excepted to take a long time but instead it was very fast and super professional great place And people to do... business with.

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    It is great to hear that everything was completed quickly and to your satisfaction! Thank you so much for choosing Jim Ellis Kia of Kennesaw!


    Worked with:
    Lavar Frederick

    Kia Brand Specialist

    (4.9) 278 reviews

  • 5.0 out of 5
    December 2, 2019

    Jason Dale is an excellent Service Advisor, accurate with time and prices I highly recommend him , Json will get out of his way to accomplish the goal...

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for writing this fantastic review and giving our dealership such a high star rating! At Jim Ellis Kia of Kennesaw, we value our customers an...d we look forward to seeing you on your next visit. Take care!


    Worked with:
    Jason Dale

    Service Advisor

    (4.9) 108 reviews

  • 5.0 out of 5
    December 1, 2019

    Outstanding service! Diana Bell is top notch! There was a minor service issue miscommunication. But Diana and the Service Manager managed to set things... straight!

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Diana Bell

    Service Advisor

    (4.9) 371 reviews

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