Kelly Jeep Chrysler Dodge Ram of Methuen

4.7 out of 5 4.7

Reviews

4.7 out of 5 4.7
277 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 2.0 out of 5
    August 20, 2019

    Leased a Wrangler and was back and forth to the dealership repeatedly for cosmetic issues, battery replacement, and other part replacement so far and it’s... been 20 days. The salesman, Brandon, was no help during the issues and was swearing and fighting with someone in the service department one of the days I was in there. On day 20, when the engine light was on, I went in to speak to the manager because I felt it was unfair that I had to deal with all these problems on a new Jeep. He basically told me that the only option I had was to continue to get it fixed. He told me I had to keep the Jeep as long as they were able to fix the problems. This is outrageous! Why am I paying so much money, only to have all these problems within the first month. The folks in the service department were always helpful, especially Stephanie, but this is beyond frustrating and disappointing.

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    July 25, 2019

    I bought a van for my business and was treated very well from the moment I stepped out of my car till the moment I drove off in my new van. I enjoyed the... whole buying process, Phil was very helpful in helping me select a van. I recommend this dealer for overall buying experience and honest pricing.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • 5.0 out of 5
    May 13, 2019

    Found the car I wanted in five minutes! Picked it out on Saturday did the paperwork on Sunday and drove it home on Monday. Phil was great and made it... all very easy!

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 5.0 out of 5
    May 1, 2019

    I recommend Kelly of Methuen. They were open, honest and very professional. They made the experience of purchasing a new car joyful. The were very knowledgeable... of the product and open and honest during the negotiations and financing of the car. They really do show they care about you. They seem to value the customer. Thank you Kelly of Methuen. Fantastic job!

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • 5.0 out of 5
    April 6, 2019

    Love my 2019 Cherokee! They got me a good deal on my trade and a payment where I wanted. Very happy with my purchase! Everyone there worked with me to... get me the car I wanted.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • 5.0 out of 5
    April 3, 2019

    Josue and Jose were awesome great dealership. Made me and my family comfortable in selecting a vehicle. I will definitely buy another vehicle from them... next time.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 5.0 out of 5
    April 2, 2019

    Phil was as professional as it comes. From the moment I entered the Dealership he was professional,courteous and displayed exemplary customer service.... Highly recommend Phil and this dealership

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • 5.0 out of 5
    March 23, 2019

    Every one I dealt with has very pleasant and went out of their way to make this a excellent experience, Will tell my friends to use these people to buy... there next auto from.

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • 5.0 out of 5
    March 7, 2019

    Phil sold me my first jeep and it was an excellent experience. He was very helpful and knowledgeable about every different jeep I wanted to look at. Phis... was there to answer all my questions before buying my jeep as well as after. Phis has ensured me that no matter when I have a question about my jeep I can call him and he will do his best to answer the question. Phil provides great customer service and will do his best to get you what you want. I recommend Phil as well as this dealership!!

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • 5.0 out of 5
    March 6, 2019

    Phil was excellence from beginning to the end he was great and very easy to work with! we highly recommend him and the dealership we love our new truck... ! Thanks Phil from Michelle, Shawn and Anthony

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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