Vroom (Online Dealer)

3.6 out of 5 3.6
ONLINE ONLY - No Retail Location
Rectangle 48
Sales 8:00 AM - 10:00 PM

Vroom (Online Dealer) Hours

Sales

Monday

8:00 AM - 10:00 PM

Tuesday

8:00 AM - 10:00 PM

Wednesday

8:00 AM - 10:00 PM

Thursday

8:00 AM - 10:00 PM

Friday

8:00 AM - 10:00 PM

Saturday

9:00 AM - 8:00 PM

Sunday

11:00 AM - 8:00 PM

About Our Dealership

Dealer on Cars.com since March 2018

With Vroom, you can buy your next car from the comfort of your home and get it delivered right to you! We are a national

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online car dealer, which means we will ship any of our thousands of vehicles directly to your driveway or a convenient nearby location. Every car and truck Vroom sells has a clean title and an accident-free AutoCheck vehicle history report. Cars are inspected multiple times for safety, mechanical, and cosmetic issues. Looking to trade in? We'll make you a guaranteed offer for your current vehicle, then come pick it up for free.

"#GetAVroom"

Reviews

3.6 out of 5 3.6
1742 lifetime reviews. Includes reviews of Vroom (Online Dealer) from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    January 18, 2020

    I'm 71 purchased a lot cars and trucks in my life time. Vroom was so easy. I would recommend vroom online service to everybody.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 4.0 out of 5
    January 18, 2020

    I reccomend Vroom for the person who is too busy to physically shop for a vehicle. I never have enough time to go from dealer to dealer, and go on test... drive after test drive.Vroom have me a great deal on a very slightly used vehicle, 1,500 miles ro be exact. Clean car fax, great vehicle that fit my needs perfectly! Thanks Vroom!

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    January 18, 2020

    Super simple during whole process. Paperwork was a breeze, and customer service was friendly. Only reason 3 stars is lack of communication on delivery.... When it did come, vehicle was exactly how it was described. Great vehicle.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 17, 2020

    Great experience with customer support and finance department. Very, very, very, very,pleased with my purchase. I will spread the word to friends and family.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 17, 2020

    I previously went to a car dealership, spent the day, and was totally frustrated being the only woman in the midst of several male salesmen! NO MORE!... I went on line and found the perfect car at Vroom! I was totally satisfied! The process was easy, and the staff very informative and pleasant. My family is still amazed that I "bought a car on line!" - but once they took a ride in it, they are all believers!

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 17, 2020

    This is a great option if you don't want to deal with a dealer. I was just browsing, not really interested in purchasing, but I saw a car I really liked... at a great price. Delivery got a little mixed up and was delayed by a day. When the car arrived it was as described and more. Would definitely shop again.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 16, 2020

    Vroom purchased my car from me. I was skeptical first time doing something like this on-line. But the experience was great, the communication was really... good. Done very thing through e-mails but you can talk to someone by phone also. They gave me a really good price for my car. Every thing went smooth the whole process took about Four business days. I would recommend Vroom .

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 15, 2020

    everyone was very nice to talk to and willing to help and willing to answer questions very honest i want to thank everyone for a pleasent experienced... the only complaint i have is the car only had 1 key..i think that a car of this caliber should have both keys because of the cost thanks judy

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 3.0 out of 5
    January 14, 2020

    The communication during the sale was very good. Once they received my check, I couldn't get them to tell me when the pickup was going to be delivered.... They said they deliver in 10 to 14 days, the vehicle I purchased took 22 days. I called numerous times asking for communication about where my investment is. I was promised by 3 different people that they would get back to me. Not one of them did as they said. I finally found a young man (name was Ashley) who called me almost 2 times a day even though he had no new info, he still took time to call me. Thanks Ashley. I will say this about the all the people I dealt with, they were all very courteous and apologetic. These people seem to be held hostage to the few people who are charged with making decisions. Once I received the vehicle, the individual who prepped it, left wax all over the vehicle including the plastic trim which required Vroom to send me a solution to remove it. I recommend Vroom because the people that I dealt with were professional and sincerely concerned about my purchase. I also feel the price I paid was a lot less than what I would have had to pay for the same vehicle at the local dealership I will consider Vroom the next time I need a vehicle.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 14, 2020

    i bought a truck. the loan and paperwork was fast and easy. the delivery took longer than expected. the truck arrived in excellent shape. I would recommend... and would do the process again.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
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