Vroom (Online Dealer - Nationwide Delivery)

Rectangle 48
Sales 7:00 AM - 7:00 PM

Vroom (Online Dealer - Nationwide Delivery) Hours

Sales

Monday

7:00 AM - 7:00 PM

Tuesday

7:00 AM - 7:00 PM

Wednesday

7:00 AM - 7:00 PM

Thursday

7:00 AM - 7:00 PM

Friday

7:00 AM - 7:00 PM

Saturday

7:00 AM - 7:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since March 2018

With Vroom, you can buy your next car from the comfort of your home and get it delivered right to you! We are a national

...

online car dealer, which means we will ship any of our thousands of vehicles directly to your driveway or a convenient nearby location. Every car and truck Vroom sells has a clean title and an accident-free AutoCheck vehicle history report. Cars are inspected multiple times for safety, mechanical, and cosmetic issues. Looking to trade in? We'll make you a guaranteed offer for your current vehicle, then come pick it up for free.

"#GetAVroom"

Reviews

3.8 out of 5 3.8
575 lifetime reviews. Includes reviews of Vroom (Online Dealer - Nationwide Delivery) from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 4.6 out of 5
    November 14, 2018

    Vroom had the vehicle I wanted at a fair price and the customer service was friendly, professional and very accessible. They did what they said they would... do and were eager to make it a smooth process. I do recommend VROOM as a convenient option for purchasing a quality used vehicle.

    5.0 out of 5
    Overall Experience
    Does recommend this dealer
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  • 5.0 out of 5
    November 14, 2018

    My entire buying experience with Vroom was fantastic. I highly recommend this kind vehicle purchasing format. They provided outstanding customer service.... Vroom has impressed me so much that I will recommend it to all my friends and family.

    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
  • 4.8 out of 5
    November 14, 2018

    Overall the process was smooth, but nerve wrecking. I'm used to finding a car, trading a few phone calls or emails, test driving it, and closing the deal.... I was uneasy about not being able to drive it first but it was practically brand new. It was a great deal on the car I've been eyeballing for well over a year so I went for it. The purchase process started on a Friday and ended the following Wednesday and I received my car 6 days later. It's just having to wait on it drove me crazy! The delivery guy took the time to

    4.0 out of 5
    Overall Experience
    Does recommend this dealer
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  • 5.0 out of 5
    November 13, 2018

    This is my first online trade-in and the process was much smoother than I expected. I originally tried to purchase a vehicle through Carvana but canceled... the order when I found a better deal on Vroom. Plus, they matched trade-in offer that I received from Carvana. Overall, very pleased with transaction.

    5.0 out of 5
    Overall Experience
    Does recommend this dealer
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  • 5.0 out of 5
    November 13, 2018

    I was in search of a specific vehicle and when I did a search, the vehicle was in the Vroom inventory. I reached out to the staff at Vroom and was able... to get the vehicle hassle free. Thanks again for the great buying experience.

    5.0 out of 5
    Overall Experience
    Does recommend this dealer
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  • 5.0 out of 5
    November 13, 2018

    I made my initial contact online with Vroom and 9 days later my car was delivered to my driveway. the entire process went very smoothly, it was very easy... and the vroom representatives were excellent, they followed through the entire process, from the time i made the order until it arrived at my home they kept me updated every step of the way. i would highly recommend!

    5.0 out of 5
    Overall Experience
    Does recommend this dealer
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  • 5.0 out of 5
    November 12, 2018

    Vroom is an up and growing company leveraging the history and success of Texas Direct Auto and disrupting the used car business. As in any situation, it's... less about the issues and more about the response to the issues and the support provided that develops the customer experience and the perception of the buying process. In the coming months, my expectations is that Vroom, with their recent addition of top talent, will elevate themselves, their customer experience and performance and ultimately provide the same level of service to all of their clients that I and many others have experienced already. Kuddos to Vroom!

    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    VROOM

    Hi - thanks so much for taking the time to provide your feedback. We're happy to hear our team was able to help you in your purchase. We agree - thing...s can happen but the response is critical and we're thrilled to hear our team came through for you. We hope you enjoy your ride. The Vroom team

  • 5.0 out of 5
    November 10, 2018

    I would greatly recomend this dealership, because its very simple to shop and employees have great customer service. I had no issues with financing, deal... was sealed in just a couple of days. Car arrived about a week and half. Car looks just like in the pictures.

    5.0 out of 5
    Overall Experience
    Does recommend this dealer
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  • 5.0 out of 5
    November 10, 2018

    Linda made the process smooth and easy and she was great to work with . Very professional and efficient! All round the customer service was excellent.

    5.0 out of 5
    Overall Experience
    Does recommend this dealer
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  • 5.0 out of 5
    November 9, 2018

    The Vroom.com team was amazingly helpful and responsive. I did not know what to expect as this was my first online experience of buying a car online.... It blew my mind how easy it was. And when I was hesitant or confused, the team confidently reassured me. I will never go back, if at all possible, to spending a 1/2 day at a dealership again! #goteamvroom!

    5.0 out of 5
    Overall Experience
    Does recommend this dealer
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