Comfort Used Cars

3.2 out of 5 3.2

Reviews

3.2 out of 5 3.2
5 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 4.0 out of 5
    July 11, 2019

    I purchased my family minivan from this establishment about a month ago and I had a good experience. The owner "Nick" is a kind gentleman, and you don't... expect that from car sales men. Everything checked out in my transaction. Thank you Nick for the pleasant experience.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 20, 2019

    Very good , perfect app. . I recommend it to everyone, good application. I looked for what I needed and I found it, sell my car and look for the special... car for me, thanks cars.com

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    January 26, 2019

    Unbelievable waste of time. My boyfriend has been in contact with a sales rep for days. We traveled from upstate NY to specifically look at one vehicle!... We walk in, vehicle wasn’t there, they went to get it, the sales rep he dealt with was not even there. While they were out getting the vehicle, we were advised it was sold last night. The rep even text him to see if we were coming in about 30 minutes before we arrived. A little common courtesy would have been nice when he was extremely clear on his intents.

    1.0 out of 5
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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    4 people out of 5 found this review helpful. Did you?
    Dealer Response

    Jen, we are so sorry to hear of your experience. We strive for excellence and it is unfortunate it did not go that way. This will help us improve. Tha...nks for your feedback. If there is anything we can do to make sure this no longer happens feel free to call us at 718-680-9883.

  • 1.0 out of 5
    January 26, 2019

    Stay far far away from this dealership! I set up to come in to see a vehicle with strong intentions of purchasing this vehicle. I told Enaida i was over... 2 hrs away and she promised me a showing on 1/26 that i set up 2 days prior. I get to the dealership to be told the jeep isnt on the lot and they had to go get stood around for an hr waiting to see the jeep and then was told o it was sold the night before, now im pissed no phone calls the night it was sold or the morning after before i was leaving. She knew the times i was coming but couldnt even let me know. This dealership is one big scam just looking to get you in there dealership. Who knows what else this shady company is trying to pull! I never right any reviews but when this was just a complete xxxx show and you people need to see this!!

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    1 people out of 2 found this review helpful. Did you?
    Dealer Response

    Joe, we are so sorry to hear of your experience. We strive for excellence and it is unfortunate it did not go that way for you and Jen. This will help... us improve. Thanks for your feedback. If there is anything we can do to make sure this no longer happens feel free to call us at 718-680-9883.

  • 5.0 out of 5
    July 28, 2018

    I Found MY Mercedes on line called and spoke with Nick . He explained to me in detail about the car and sent me additional pics. I was coming from NJ... and i didn't want to waste the trip. My credit was not the greatest . Nick told me that he can get almost anyone approved to just come down with the info that he asked me for. VERY HAPPY with the car and i got a pretty good interest rate. THANKS FOR THE HELP NICK AND THANK YOU FOR MAKING IT FAIRLY EASY FOR ME . I WILL SEND YOU CUSTOMERS!!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    3 people out of 3 found this review helpful. Did you?