Vroom (Online Dealer) Hours
With Vroom, you can buy your next car from the comfort of your home and get it delivered right to you! We are a national
online car dealer, which means we will ship any of our thousands of vehicles directly to your driveway or a convenient nearby location. Every car and truck Vroom sells has a clean title and an accident-free AutoCheck vehicle history report. Cars are inspected multiple times for safety, mechanical, and cosmetic issues. Looking to trade in? We'll make you a guaranteed offer for your current vehicle, then come pick it up for free.
Read reviews that mention:
What a waste of time! It is much better to go see and drive a vehicle before purchasing it.
Horrible, is all I can say or even care to waste anymore time
If you do your homework on the car you want and they have what you want, do it! The best part was, the car was delivered to me! I felt like a baller when... the car showed up in my driveway. Customer service was amazing. Best part, no pressure. Just me and my laptop, looking at all the cars until I found what I wanted. Just do your homework on the vehicle, you can't go wrong!!!!! Thank you all at VROOM........
Thank you! For being a great customer and for your feedback. We're so happy you got what you wanted with Vroom and appreciate the recommendation. Th...e Vroom team
I had very specific requirements and Vroom was the only place that had what I wanted. They offered me blue book on the trade in and the purchase with no... haggling. The car was as described. The lighting on their pictures was off so much I thought the interior was gray and not black. Luckily I'm fine with black. Customer service has been great. Delivery was fast. The car came with a white residue all over it, I guess the soap they use; I had to work hard to get it off. They delivered it to me in a public place with no gas. The fuel light was on. I wanted to drive around the parking lot and acclimate my self to the car but I felt immense time pressure to get to a gas station and as a result hit the road without even adjusting the mirrors. Kind of dangerous. Right now they are having a problem getting me the title almost two months after purchase; not sure if it's Vroom's fault but at least they are politely keeping me up to date and sending me a replacement drive-out tag since the first one is about to expire. As scary as it was buying a car online, I'd say overall it has gone well and I would recommend Vroom. Be aware that the contract forces you to give up your right to sue in court. You can opt out by sending a letter to Vroom's lawyers in New York.
Thank you for recommending Vroom. We're continually working to improve our service in every way. We hope to serve you again in the future. ¿¿¿The Vroo...m team
Love Vroom! Found an awesome car at a great price. Delivered right to my house! Will definitely buy from here the best time I need a car!!
Hi - this is great to hear! Thanks for the feedback - we look forward to working with you again. The Vroom team
Like most I was very skeptical about buying a car online. But I did my research and google'd the company like crazy. What I found in my research is the... company had laid off people due to rapid growth and during this time frame the reviews were not good at all. Which to me makes sense and most likely vroom could have done a better job to make sure customers did not feel the effects. But after that period the reviews were really good. Also they have a very high rating with the BBB. That all said I decided to purchase my Jeep Wrangler through Vroom. The entire process from start to finish was awesome! I did not do a trade but just a purchase. I submitted my request for finance and purchase on 7/29 Sunday morning and received a call 7/30 Monday morning. I spoke to the sales person which there was no pressure just Q&A. I put down a deposit so I could secure the Jeep. There was communication via email by Vroom throughout the process including when the Jeep was in route. My jeep was delivered within the time frame they explained, which was the following Friday 8/10 cleaned and in excellent condition. I received my tag and paperwork about a month after the Jeep was delivered. I have 3 kids so spending 4 hours at a dealership is not fun. I would definitely buy from Vroom again. I hope this review helps others who might be on the fence. (Atlanta, GA)
Thanks for the great review! We hope you love your Jeep :)
Found the van we wanted and filled out the paperwork and a week later I had a Honda Odyssey in my driveway. This is by far the easiest, hassle free way... to buy a car. Eric Smith was phenomenal answering any questions I had and very accommodating during the entire process. I will never go to a traditional dealership to buy another car. I can not recommend vroom highly enough. Give it a try, you won???t be disappointed.
Thanks for giving us a shot, and enjoy the Odyssey!
The purchase was simple and easy. I will purchase my next care from VROOM. I would highly recommend buying a car from VROOM. It took about an hours over... the phone and VROOM kept you posted of everything happening in the delivery process. They took care of everything. Thanks.
Hi - thanks so much for the feedback. We're happy you gave Vroom a try and had such a great experience. We look forward to working with you again. Enj...oy your Touareg!
Our experience with Vroom was better than expected. Our Pacifica Van was like new. The registration in California went smoothly (make an appointment... with your local DMV in california) All title papers were in order as well as extended warranty information. My suggestion is know exactly what you want, know the market and you will not be disappointed. Vroom follows through
Hi - thanks for your comments. We're thrilled to hear you had such a good experience and love your van! The Vroom team
Chris stander was great to deal with during this whole,process. But eveyine I???ve dealt with has went the extra mile to make sure that I was more than... satisfied with not only. With my vehicle but the precess as awhile. I will gladly recommend this,company to anyone looking for a vehicle.
Hi Bob - thanks so much for the recommendation. We appreciate your business.