Toyota of West Covina

4.0 out of 5 4.0

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.0 out of 5 4.0
1 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 4.0 out of 5
    June 2, 2019

    I was contacted GM James S. He apologized for the way his staff treated me and he assured me that he would be talking to them so this is not repeated.... He also said he would honor the price given to me for the car. Therefore am I updating my review to 4 stars. I trust that James will be working with his staff to make sure this doesn't happen again. If you have any issues please contact the GM and he will make everything more than right

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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