Carbone Chevrolet

4.8 out of 5 4.8
Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 7:00 AM - 7:00 AM

Carbone Chevrolet Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 5:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 7:00 AM

Tuesday

7:00 AM - 7:00 AM

Wednesday

7:00 AM - 7:00 AM

Thursday

7:00 AM - 7:00 AM

Friday

7:00 PM - 6:00 PM

Saturday

8:00 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since April 2018

Carbone Chevrolet has been proudly serving Utica, Rome, and Herkimer from our Commercial Drive location for over 80 year

...

s. We pride ourselves in the new and used Chevrolet vehicles we provide to all our customers. Find us just a few blocks west from the Twin Ponds Golf Club in Yorkville, NY. Visit us today and take a new Chevy for a test drive, or view our online inventory from the comfort of your own home. Contact us today to learn more!

"Putting you in the driver's seat for over 80 years."

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
334 lifetime reviews. Includes reviews of Carbone Chevrolet from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    November 11, 2019

    I went in for a oil change they took my truck in at the time they said and they were very kind

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you! We hope to be of service to you again in the future. Best wishes, Carbone Chevrolet

  • 5.0 out of 5
    November 3, 2019

    Great people to work with! Very efficient and friendly customer service. Jill, in sales, was so nice, very knowledgeable and made our purchase easy. Thank... you so much!

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    Does recommend this dealer
    Shopped for a used car
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  • 5.0 out of 5
    October 11, 2019

    Lydia, John, Dan, and others that worked with them were exceptional!! Their service was above and beyond. I was extremely happy. I would be sure to return....

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    Shopped for a new car
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    Dealer Response

    Thank you, Charles! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

  • 5.0 out of 5
    September 27, 2019

    “Experience of lifetime” I started shopping around for a pre-owned Chevrolet 1500 on 9/28/2019. I visited a local Chevy Dealership locally, (Rome,NY) I... spent 15 minutes searching for the perfect truck. Now mind you, I’ve been purchasing vehicles for close to 40 years. I was a little apprehensive and didn’t exit my car. Again, as usual I was approached by 3 different salesman. I didn’t exit my vehicle ☹️. I left that facility anxiously! I traveled out to Yorkville, in route I contacted my nephew who works for the Subaru dealership in Yorkville. I explained what I was looking for and he in turn recommended me to visit Carbone Chevy. I was still a bit apprehensive and drove the lot for several minutes. I spotted the truck that I had been searching for . I parked and checked my mirrors for the dreaded salesman that seem to be lurking around. To my astonishment the coast was clear. I proceeded to check out the trophy that I had been searching for. Upon entering the facility intending to to get bombarded by salesman. I was greeted cordially, and was a little surprised . I was introduced to Allan Moss the young man who came highly recommend. I explained what I was looking for and was introduced to one of the salesman. I knew at that point that I was appreciated and respected. Yes, it felt a bit strange! Please bare with me! Within minutes Mike had the vehicle brought to the front door for my viewing. Impressive as had started to rain, again! I absolutely fell head over heals after viewing the truck. The test drive was great as Mike gave me all of the details about this Awesome Truck. At this point I was feeling ”overwhelmed “ with this new experience. It was definitely a surprise when I was told to take it home, drive it and show my wife Susan. No pressure, no hassle, no phone call?? I began to to wonder about the phenomenal treatment I had encountered. This as many people can attest, just doesn’t happen. Upon my return to the Dealership I was sold. So was the beautiful Chevy Silverado. It’s funny you never know where you might run into an old friend (Ray) Truly the Greatest car buying experience. Ever! Allan, Mike, Ray, Thank You for that !

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for the great review, Edwin! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are ...happy to help!

  • 5.0 out of 5
    September 9, 2019

    The Carbone Chevrolet group personnel very professional and helpful every step of the way.

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    Shopped for a new car
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    Dealer Response

    Hello Diane, we are glad we could help! We are always more than happy to assist you if anything else comes up. Take care!

  • 5.0 out of 5
    September 3, 2019

    Jill is awesome and great to work with. There was a new finance person, not Dan that was learning and took longer than usual and was a little unsure of... himself. When picked up car, only a half a tank of gas. Suggest filling it full for customers when buying a car. Car was inspected with a chip in the windshield. When I noticed it, they fixed it right away. Everyone that I had come in contact with was very friendly and accommodating.

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    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Thanks, Dawn! We're glad you enjoyed your visit!

  • 5.0 out of 5
    August 20, 2019

    The entire experience was positive and painless. Your staff is pleasant, easy to work with, personable. and very knowledgable. They walked us through... the process and we received our vehicle in immaculate condition!! Thank you very much!!

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    Shopped for a new car
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    Dealer Response

    We're glad to hear you found our staff was so knowledgeable and helpful! We sincerely thank you for the positive review, and look forward to seeing yo...u again soon!

  • 5.0 out of 5
    August 1, 2019

    I want to thank Jon Garrett at Carbone Chevy and his manager Chris Asaro. I came into the dealership on 7/27/19 and left with the intent of picking up... a new vehicle on the 31st. There was a slight hiccup with the original deal, but Chris went above and beyond to make it right. I appreciate their honestly and respect for my situation. At the end of the day, I was in a better situation than what was planned. I appreciate their effort to take care of me and value me as a customer. I will continue to do business with this dealership. Thank you!

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    Shopped for a used car
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    Dealer Response

    Thank you so much for the great review! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we ar...e happy to help!

  • 5.0 out of 5
    July 16, 2019

    Mike is a great salesman. He listens carefully to your requirements for an auto, is very motivated to search for any and all incentives and programs and... other ways to lower the total bill and flexible in his approach. I found him attentive and supportive - even with a 2 month delay between start and finish of a deal due to unforeseen circumstances on my end. The 2019 RST Z71 exceeds my expectations and I thank Mike for making all the pieces come together....for the same payment I had before! thanks Mike! Nate was a super manager and made sure all the numbers fit. It was a pleasure meeting that North Country boy in Utica. I miss not having Don personally involved in my car purchasing, but Mike and Nate an the great guy in financing make this still an easy place to buy a great vehicle.

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    Shopped for a new car
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    Dealer Response

    Hi Pete, we're happy you found our staff to be so supportive during your experience here at Carbone Chevrolet! Please let us know if there is anything... else we can do for you; we are more than happy to help!

  • 5.0 out of 5
    July 13, 2019

    Friendly, great service, couldn't ask for a better experience... salesman was very knowledgable and helpful.. will recommend carbone chevy to everyone.... Way to go...

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    Shopped for a new car
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    Dealer Response

    Hi there, we are so happy to read such a great review about Carbone Chevrolet! Thank you again for the recommendation, and have an amazing day!

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