North City Honda

3.3 out of 5 3.3
Rectangle 48
Sales
Service Closed

North City Honda Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 9:00 PM

Saturday

9:00 AM - 9:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 8:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 8:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

8:00 AM - 5:00 PM

Sunday

Closed

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

3.3 out of 5 3.3
3 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 4.0 out of 5
    April 24, 2020

    The staff is very helpful and they are very clear about the features and conditions about the cars. I bought a used car and I'm very satisfied and happy!... I would recommend this dealer to friends and family.

    5.0 out of 5
    Customer Service
    3.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    August 15, 2018

    Over $3,000 repair bill and they left the exhaust hanging loose and several wires disconnected. That was two weeks ago and had to have Element towed yesterday... because it didn't run. Outside of car was filthy and covered with oily handprints when I picked it up at Honda North. Same quality of service as Fletcher Jones in downtown Chicago. What is wrong with the Honda field reps in Chicago?

    1.0 out of 5
    Customer Service
    2.0 out of 5
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    35 people out of 38 found this review helpful. Did you?
  • July 20, 2019

    Summary points: 1. Best Honda dealership experience of my long life. I have a history with four other local Honda dealerships. 2. North City Honda is... two or three cuts above anybody else. Five-plus stars, highest praise; honest, transparent pricing, no high pressure, treated like a human being with a brain. No nonsense like after-market add-ons. 3. Amazing deal 4. Soon getting a brand new building Everybody knows you can’t throw a snowball in the Chicago area without hitting a Honda dealer. They are everywhere. I’ve been to many of them. Not bad people but I have something better: North City Honda and its sales, service, finance, and management team. Absolutely the best buying and service experience of my life as a Honda owner.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    3 people out of 4 found this review helpful. Did you?