Reviews
Abraham was fantastic—he explained everything clearly,
Abraham was fantastic—he explained everything clearly, answered all our questions, and guided us through the process with care. We absolutely recommend him as a dealer!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the kind words! We're so glad to hear Abraham made your experience smooth and informative. He truly cares about helping every customer feel confident in their purchase. We appreciate your recommendation and hope to see you again at Westchester Toyota
Johnny service was amazing.
Johnny service was amazing. He was professional and worked beyond. He is great in providing knowledge of cars. I came in knowing what I wanted. He was able to understand what I was looking for, but also provided options. He answered all my questions and was transparent with his answers. Anyways, I am satisfied with my first purchase of car. I have gotten multiple compliments. I highly recommend Johnny if you are looking to upgrade or buy a car. He will take care of you.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the kind words and recommendation! We’re thrilled to hear Johnny provided such knowledgeable, transparent, and attentive service during your first car purchase. Enjoy your new ride and those well-deserved compliments! We truly appreciate you choosing Westchester Toyota.
Got help from Abraham to buy a used car and had an
Got help from Abraham to buy a used car and had an overall very enjoyable experience. He helped me find exactly what I was looking for and I got an excellent deal. I had tried several other dealerships before I found this place and this was by far the most professional and smooth experience. Would absolutely recommend!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for your kind words! We're thrilled to hear Abraham helped make your car-buying experience smooth and enjoyable. It's great to know we stood out from the rest and helped you find the perfect vehicle. We truly appreciate your recommendation!
Got help from Abraham to buy a used car and had an
Got help from Abraham to buy a used car and had an overall very enjoyable experience. He helped me find exactly what I was looking for and I got an excellent deal. I had tried several other dealerships before I found this place and this was by far the most professional and smooth experience. Would absolutely recommend!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for the kind words! We're thrilled to hear Abraham provided such a smooth and professional experience and helped you find the perfect vehicle. It means a lot that you chose Westchester Toyota after visiting other dealerships. We truly appreciate the recommendation!
dont ever go there.
dont ever go there. this place is a scam. They say you dont have coverage you paid for then make you wait 3 hours to tell you they dont even have the tire in stock
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
We're sorry to hear about your experience and truly apologize for the frustration you encountered. This is not the level of service we strive to provide. We'd appreciate the opportunity to look into this further. Please contact our Service Director Nick P at 866-208-3074 when you have a chance, we would appreciate it. Thank you.
Through the whole process, I had help from Johnny
Through the whole process, I had help from Johnny Hernandez at the dealership who was super patient, understanding of my needs in a car and allowed me to properly weigh my options. Couldn’t have asked for a better experience which led to a sale that day. I finally bought my first car! Thanks to everyone at Westchester Toyota for your help.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks so much for taking the time to leave us a review. We're glad Johnny and our team were able to assist you in your car buying needs. Thanks again for choosing Westchester Toyota and congratulations on your first vehicle purchase.
Never again---service center at vredenburg av, yonkers is
Never again---service center at vredenburg av, yonkers is no better than trial&error wayside mechanic - only more expensive! Be sure they dont confuse you with autorepair jargons. they couldn't properly diagnose my 2010 hybrid problem. Salesman kept insisting to replace parts like manifold which in my opinion had nothing to do with new 12v battery frequently running out of charge, and I was correct. Doled out $1k+ to toyota before being allowed to towed my car away. Never again!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Joe, we are sorry to hear about your negative experience at our service facility. We pride ourselves on delivering superior service done right the first time, but obviously missed the mark on your most recent visit. If you're willing, we recommend you giving our Service Manager, Nick, a call at 914-635-4723 to see if he can assist further with your 2010 hybrid. Thanks again for choosing Westchester Toyota.
Estoy tan agradecida con el señor Johnny Hernández fue
Estoy tan agradecida con el señor Johnny Hernández fue muy honesto,amable y servicial.sin duda alguna volveré y Pues claro que llevaré mi familia y amigos a este lugar y que el señor Hernández lo atienda compre una crv 2021 quedé encantada con el servicio la profesionalidad con la que este señor trabajo tanto así que mi esposo y yo sentíamos como si lo conociéramos de toda la vida porque da una confianza que es de admirar a ojos cerrado vuelvo y lo recomiendo gracias por su profesionalismo su tiempo y su comprensión. Un servicio 10/10 mi carro en perfectas condiciones y tanto así que hasta la placa se la pone el mismo ósea es algo a otro nivel me despido besos y si piensan ir a este lugar vallan no se arrepentirán y pregunten por Johnny Hernández no suelo hacer reviews pero sin duda alguna este merecía un poco de mi tiempo sin duda alguna no podía quedarme sin hacer el comentario estoy tan feliz
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Steffanie, muchas gracias por tu reseña de 5 estrellas y tus amables palabras sobre Johnny y el equipo. Agradecemos tu preferencia y nos alegra mucho que hayas tenido la oportunidad de trabajar con Johnny, quien es uno de los mejores. Conduce tu CR-V con buen estado y gracias de nuevo por elegir Westchester Toyota.
Muy buena atención principalmente del vendedor ( Jonny )
Muy buena atención principalmente del vendedor ( Jonny ) en todo momento me ayudó he hizo que todo fuera posible con las mejores condiciones
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your review! We're glad to hear that Jonny provided excellent service and helped make everything possible under the best conditions. Enjoy your new vehicle!
I had a great experience at Westchester Toyota.
I had a great experience at Westchester Toyota. I had the pleasure to work with Abraham who took the time to listen to everything I wanted and went out of his way and found the exact vehicle I wanted. They didn’t have the vehicle I was looking for in stock there but Abraham made it happen and got me my car from a nearby dealership and got the car within the week! They were very fair and worked with me. 5 stars across the board for Abraham and Westchester Toyota!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the amazing review! We're thrilled to hear Abraham provided such a great experience and helped you find the exact vehicle you wanted. Your satisfaction means everything to us, and we appreciate your kind words and 5-star rating. Enjoy your new car!
