Columbia Auto Group

4.4 out of 5 4.4

Reviews

4.4 out of 5 4.4
5 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    August 3, 2019

    I went with my daughter to look for a small SUV and we found a very nice Honda CRV. All of their vehicles were later model and seemed very clean. I was... a little concerned about buying a vehicle with a rebuilt title but they made us very comfortable. We were able to see the full vehicle history report, test drive the vehicle and even take it to our trusted mechanic for a comprehensive check. They were very helpful through the whole process and never pressured us to make a decision until we were completely comfortable. Every part of the transaction was easy and enjoyable. Now my daughter has a great vehicle that will serve her for many years to come. They have a knowledgeable and friendly staff that answered every one of our questions. I highly recommend this dealership!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 20, 2019

    When buying a used car "trust" and "honesty" are critical, and the owners and staff of Columbia Auto Group delivered both. I recently purchased a vehicle... from Columbia Auto Group. Love the car and the price was excellent. The same day I purchased the car, the car had an unforeseen mechanical issue. I reached out to the dealer about my situation and received a personal call from one of the owners who apologized for the inconvenience and promptly helped resolve the issue. This dealer put this customer ahead of their own profits. Kudos to Columbia Auto Group for their rapid response and outstanding customer service. I would recommend this dealer to anyone.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
  • June 27, 2018

    Small lot, but knew what were looking for when we drove up. Alex was kind and genuine, worked with us even though we took our time. Yes the specialize... in "non-clean" titles, but the car we got has a rebuilt title for vandalism. They were up front about it.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    8 people out of 8 found this review helpful. Did you?
  • 5.0 out of 5
    April 21, 2019

    Jared was upfront about the 2011 hhr we were considering. Provided carfax without asking for it. Answered all our concerns and explained in full... their policies in a pleasant manner. We ended up purchasing and are extremely pleased.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    3 people out of 3 found this review helpful. Did you?
  • 2.0 out of 5
    June 25, 2018

    Contacted them regarding a GMC Yukon. Customer service was good. The vehicle ended up being a salvage title so I wasn’t interested. The guy I spoke to... told me they special in vehicles like that

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 8 found this review helpful. Did you?