Fox Nissan of Lansing

4.9 out of 5 4.9

Reviews

4.9 out of 5 4.9
31 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    January 27, 2019

    Easy to work with, they did a lot of paperwork through text and email which worked great with my schedule.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    January 23, 2019

    The service was fast everything was done correctly and there was no pressure to do any service recommended that I did not want done

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    January 22, 2019

    We went to the dealership intending to only test drive potential new vehicles and the staff were so helpful and attentive that they were able to offer... a deal to us that we could not pass up and the vehicle meet all the expectations we had.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 4.0 out of 5
    January 16, 2019

    Prompt responsiveness to questions, emails, and ease of paperwork completion and processing. Enjoyed working with all sales personnel involved. Dealership... was very warm and inviting as were all the individuals we dealt with.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    January 11, 2019

    Speed of service delivery, ease of making an appointment, quality and cleanilyness of facilities, availability of products, staff eagerness to assist

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    January 8, 2019

    Great service. Took me in even though I was late. Washed both inside and outside of my car. Offered me drinks and food while I wait. Updated me throughout... the process.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 4.0 out of 5
    January 7, 2019

    staff was friendly & easy to work with. had issues with 1 of the 2 vehicles we purchased there, but everyone from top management to service staff worked... through them to correct issues.

    4.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    January 6, 2019

    Brien was friendly and very helpful. The service was completed quickly. Brien explained the written report and did a good job answering questions.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    January 5, 2019

    The salesperson Roland was very knowledgeable, kind and patient.. he treated my wife with respect. It was fun and Wade and Julia the managers are great!... Ted was very courteous.. believe he is the general manager.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    January 2, 2019

    Service representative/manager Brien is very organized and thorough- timely and communicates effectively. I have been very pleased with all of my interactions... at this dealership and very happy it re-opened

    5.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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