The rep I was supposed to meet was engaged at the time I arrived for my meet. But Saul, the Internet Sales Manager immediately took over instead of having... me wait too long. He was super professional and rapidly built a rapport. It ended up not being just a car buying transaction, but like two friends having a chat. He answered every questions I had, and where any final approval was above him, he followed up and returned with prompt feedbacks with no pressure whatsoever. They were willing to accommodate me as best was possible. If every prospective car buyer would experience a similar encounter like I had with Saul, then that dealership would definitely have happy customers walk through their doors.