This was an easy and relaxed buying experience that did not end once we bought the car. The staff worked with us to address a few minor details and I found... their repair shop staff both knowledge and friendly. This is a place I intend to visit again in the future.
I've probably bought over 30 cars in my lifetime, and my experience at Brookwood Auto Group was, without a doubt, the easiest and least stressful of all.... Michael was quick to greet upon my arrival, but didn't hover and let me look at what I came to see without any pressure. He was knowledgeable about the backgrounds of the cars at which I was looking, and let me go out on a couple of test drives on my own. When it came time to make the deal, the process was simple and pleasant, with no pressure or any of the shady tactics you find in 99% of other places. Paperwork was over with quickly and I was on my way way. This was definitely a first class auto-buying experience, and I would recommend without hesitation that anyone looking to purchase a premium auto come to Brookwood Auto Group first. There's just no reason to go anywhere else.
Getting our "new/used" car yesterday was a very stressful experience but WOW, the company we went to Brookwood Auto Group made it seem like a breeze. The... owner Michael was an angel who was so professional and transparent. It was an absolute pleasure working with this man and company. Anyone in Portland who is used car shopping, do yourself a favor and work with this company.
I worked with Michael at Brookwood Auto and he was excellent to work with. They did not have the car we were looking for on the lot so he spent time... looking around for me. He quickly found what I was looking for and I ended up extremely pleased with the car I bought. No hard pressure, everything was transparent and up front. I highly recommend.
Thank you Tom for leaving a review. It was our pleasure helping you find the right car for you and your family, even if it wasn't on our lot. We hope ...you consider us a resource for all your vehicle needs!
I have bought a lot of cars in the past, and this was by far the best experience ever! A friend recommended I check out Brookwood when I was looking for... a truck. They had a great truck, adjusted the price to fit my budget, and even paid for a small repair that came up a few weeks later. No typical dealership games or cold shoulder after I bought the truck. I would highly recommend them to anyone looking for a good car.
Steve, Thank you for taking a minute to give feedback and a 5-star rating. It means a lot to us! We hope you enjoy your truck for years to come.