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Awesome service dept
Awesome place great service and no sales tactics for extra stuff and the staff was awesome as well. Will definitely be going back
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Thank you, Dundee Ford Team
Steve in service kept me well updated while my repair was being done. Hopefully the problem is corrected. Good customer service .
David, we sincerely appreciate your feedback. Steve is a valued member of the Dundee Ford team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Thank you, Dundee Ford Team
Fast and friendly service
Fast and friendly service. I took my car in for an oil change and tire rotation and they said it would probably be an hour and a half wait time. So I thought it was going to be more like 2 hours, but they were done in an hour and fifteen minutes. Imagine my surprise but delight!!!
Richard, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Dundee Ford's Service Department. Thank you, Dundee Ford Team
Arnold Cruz went above and beyond with delivery and paperwork ut windshield needs to be fixed as it got a rock on delivering. Resr driver side wivdow does not close is it covered on warranty
Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Regards, Michael Medina, General Manager, Dundee Ford, (847) 551-3300 Ext. 6007, email@example.com
Had Ford Ranger in for oil change. Tom was very helpful and took care of me quickly when I dropped my car off.
Thanks for your outstanding review, Charles! I'm very happy to hear that Tom was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Thank you, Dundee Ford Team
Everyone was friendly, got out in a timely fashion, excellent service as always and very clean waiting are with comfortable chairs.
To say thank you is not enough, David! We are thrilled to read your kind words about our employees, facility and overall experience with us. Please stop by Dundee Ford again! Thank you, Dundee Ford Team
Great service and great staff
Service was great! Scheduling was a breeze and they got me in and out without a problem. The service manager, Tom was very friendly, professional and answered all my questions. He even washed my car for me without asking for it.
First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Tom assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Thank you, Dundee Ford Team
Tom helped me find the tires I needed and worked with my schedule to get me in for my service.
Thanks for your outstanding review, Daniel! I'm very happy to hear that Tom was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Thank you, Dundee Ford Team
Why five stars?
Why five stars? Because of Master Tech, Rich,"FordBossMe" The man knows his trade inside and out
Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Thank you, Dundee Ford Team
Great service, clean facility, friendly staff
Quick service, staff is friendly and honest telling it like it is. I always know I will et great service.
Emily, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Thank you, Dundee Ford Team