Reviews
Great service
Very helpful and responsive. They had us in and out in less than an hour! Will keep going back to have my daughters car serviced
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Pete, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stevenson-Hendrick Honda Wilmington. Please don't hesitate to reach out if there's anything additional we can do for you.
Good buying process bad everything else
Jimmy did a phenomenal job when it came to the truck buying his customer service was top tier. However once I got the truck I only drove it five days in the first 45 I purchased it. Jimmy went above and beyond to get me my truck back but between parts and mechanic oversight I had to bring it back once again and had to deal with a dean hines. Dean was advised I needed a truck to continue with my jobs that I had lined up and he advised that enterprise would have one. Even with three days notice dean did not reach out to enterprise to make sure they had a truck let alone had a vehicle at all. After three day the truck was back to me and I had to physically ask for an explanation on what the issues were and how they were resolved. Overall Jimmy did great but dean was horrendous to work with.
- Customer service 3.0
- Buying process 5.0
- Quality of repair 3.0
- Overall facilities 2.0
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Josh, We appreciate you taking the time to tell us about your recent visit. We never want our customer's experience to be less than exceptional, and are disappointed to hear how yours went. Would you mind giving us a call so that we may discuss it with you further? Please contact Robert Tate @ (910)-777-5828 at your convenience. Thank you!
New CRV
I had a great experience working with Mark Sutton. Everyone at the dealership was very nice and Mark was very knowledgeable about my new CRV.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Bferguson, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!
It was an amazing experience.
It was an amazing experience.He helped us with every question we had and was very open minded!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Takiyahwebb16, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stevenson-Hendrick Honda Wilmington. Please don't hesitate to reach out if there's anything additional we can do for you.
Claude Hunter, Awesome Guy got me worked out over the
Claude Hunter, Awesome Guy got me worked out over the phone and picked up vehicle same day he was pleasure to work with! ,,,Richard
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello Richard, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!
If your look for a good car nice price someone who will
If your look for a good car nice price someone who will work with you and understand you and your budget.Then u should come down and ask for Claude Hunter amazing at what he does very patient and understand and u can tell he loves what he do u won’t be disappointed.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Keishona, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please don't hesitate to reach out!
I worked with Alec Whittington to purchase a beautiful
I worked with Alec Whittington to purchase a beautiful Range Rover I had my eyes on. Alec assisted me in getting top dollar for my trade in as well. Terrific experience working with Alec and the rest of the staff yesterday! 5 stars.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Pepperj2016, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stevenson-Hendrick Honda Wilmington. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Claude Hunter is the best car salesman I've ever meet.
Claude Hunter is the best car salesman I've ever meet. He explained everything about the car I purchase. I came in for him to give me a car and lower my car payments and he did just that. Thank you for your honesty and time.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
1957virginialewis, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please give us a call. We're always happy to help!
Claude went well above and beyond to get me in the truck,
Claude went well above and beyond to get me in the truck, after a few rounds of negotiations we were able to get the truck price where it needed to be. Hands down best Sales guy I’ve worked with, very passionate about his job and just making sure everyone is taken care of.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Tylerr105, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stevenson-Hendrick Honda Wilmington. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
We were so happy with the service that we received having
We were so happy with the service that we received having Jesse Helsley as our sales consultant. He is very professional, courteous and friendly. He gets 5 stars!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Babanjedo, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stevenson-Hendrick Honda Wilmington. If you have any further questions, please give us a call. We're always happy to help!