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Stevenson-Hendrick Toyota Jacksonville

4.9 out of 5 4.9

Reviews

4.9 out of 5 4.9
267 lifetime reviews. Includes reviews of Stevenson-Hendrick Toyota Jacksonville from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 14, 2019

    Came in for routine service at 85k miles. Sherry was very helpful. She went into detail on everything they would look at and gave me an overview of services... I will need in the future. Great experience, I will definitely be back for my next routine service!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Adrian, we're so glad that we were able to go above and beyond your expectations!


    Worked with:
    Sherry Blake

    Sales Consultant

    (5.0) 28 reviews

  • 5.0 out of 5
    October 11, 2019

    Marcus was my service representative and he was wonderful. Very professional and courteous. I would recommend him to antyone looking for service to their... car at Stevenson- Hendricks Toyota

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Anita and thank you for your kind words! Marcus is a great asset and we are glad to hear he provided an excellent experience for you. We thank y...ou again and we look forward to servicing you again in the future!George Popajohn, General Manager, 910-232-7936, GEORGE.POPAJOHN@HENDRICKAUTO.COM

  • 5.0 out of 5
    October 11, 2019

    Very pleased with this dealership. They are always helpful and get you in and out fast for car maintenance. I will buy from this dealership from now on....

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward t...o seeing you back again in the future. Take care!George Popajohn, General Manager, 910-232-7936, GEORGE.POPAJOHN@HENDRICKAUTO.COM


    Worked with:
    Brittany Bryant

    Service Advisor

    (4.8) 5 reviews

  • 5.0 out of 5
    October 10, 2019

    Everyone is always very helpful and I love to get and use my coupons! The only thing they could do more for me would be to wash my car!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Kim Dow, thank you; we appreciate your feedback!


    Worked with:
    Kami Eckles

    Service Advisor

    (5.0) 6 reviews

  • 5.0 out of 5
    October 10, 2019

    Great one on one service! After being rear ended and having my vehicle totaled, Justin and Jay worked with me to get a vehicle that served my family's... transportation needs and our fiscal budget. Jay and Justin went as far as to find the only XLE AWD RAV 4 in the region the color my daughter wanted and have it brought to us. I couldn't have asked for a better team to work with.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Salas Family! We're so happy we were able to help you out!


    Worked with:
    Jay Anthony

    Sales Manager

    (5.0) 9 reviews

    Justin Detres

    Sales Consultant

    NOT RATED

  • 5.0 out of 5
    October 8, 2019

    Great people, very friendly, easy to work with treated us as family. Johnathan is a super sales person not pushy very knowledgeable of the inventory on... hand

    5.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Dennis, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's ho...w every car buying experience should be. Thank you for choosing Stevenson-Hendrick Toyota! We are sincerely grateful for your business.Sincerely,George Popajohn, General Manager, 910-232-7936, GEORGE.POPAJOHN@HENDRICKAUTO.COM


    Worked with:
    Douglas Donnelly

    Team leader , Sales Consultant

    (5.0) 38 reviews

    Ray Calhoun

    Used Sales Manager

    (5.0) 7 reviews

    Jonathan Cherry

    Sales

    NOT RATED

  • 5.0 out of 5
    October 8, 2019

    This dealership has amazing customer service. I always feel taken care of and their processes are extremely efficient. I brought my 4Runner yesterday to... be serviced and Marcus took great care of me. He ordered rain guards for me on the spot and they came in today. Marcus kept me abreast of my vehicle status throughout the day. Marcus has great customer service and treats you like family.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Lauren and thank you for the great feedback! We are so happy to hear that you have enjoyed your visit here at our dealership! Marcus is a great ass...et and we're thankful to have him on our team. We appreciate your business!Sincerely,George Popajohn, General Manager, 910-232-7936, GEORGE.POPAJOHN@HENDRICKAUTO.COM

  • 5.0 out of 5
    October 3, 2019

    Ethan Oliver salesman and Jay Anthony manager are assists to dealership. Great customer service and very knowledgeable of their vehicles. Both gave... 110 percent to finding us a vehicle. We went in buying a limited highlander and came out buying a SXE Camry

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Buzz, Thank you very much for your business. You are right, Jay and Ethan do a great job for us and our customers. Please remember your new Camry co...mes with 2 years of complimentary maintenance. We want to give you the same great experience in our service department. Thank You, George Popajohn General Manager cell 910-232-7936


    Worked with:
    Jay Anthony

    Sales Manager

    (5.0) 9 reviews

    Steve St. Denis

    Finance Manager

    (4.9) 15 reviews

  • 5.0 out of 5
    October 3, 2019

    Keisha Jones was the best.She showed every thing there is to know about my Camry and vert friendly. They need more sales women like her!

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Brenda, Keisha is an asset to our business. She does a great job with her customers. Thank you for coming in and giving us an opportunity to assist ...you. Enjoy your new Camry and thank you for your business. Thank you, George Popajohn General Manger Cell 910-232-7936


    Worked with:
    T Muhammad

    Sales Consultant

    (4.9) 34 reviews

    Keisha Jones

    Sales Consultant

    NOT RATED

  • 5.0 out of 5
    October 3, 2019

    This is hands down the best dealership I have ever visited. It started the moment I pulled onto the lot till my salesman Ethan delivering my car to me... 7 hours away. Ethan has great knowledge about the Toyota vehicles and will go above and beyond for you to find you exactly what you are looking for. You can see the teamwork between him and his manager Jay. They provided such good service that my parents bought a Toyota vehicle within the same week and both Ethan and Jay were awesome again!

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    New Toyota Lover, Jay and Ethan ARE awesome! Thank you for allowing us to assist you in your purchase. We are very happy you are so happy with your ...experience. If there is anything you need in the future, please let us know. Thank you for your business, George Popajohn General Manager Cell 910-232-7936


    Worked with:
    Jay Anthony

    Sales Manager

    (5.0) 9 reviews

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