Acura Hunt Valley Hours
At Acura Hunt Valley, you are Priority 1. It is our goal to make your entire sales, parts, service, and collision repair
experience the absolute best. Acura Hunt Valley is a family owned and operated dealership. We would like to welcome you to our family and we look to building a relationship that far exceeds your Acura needs and expectations for years. Ask about our Priority 1 Service - no appointment necessary and loaner cars available.
"Acura Hunt Valley. Where you are Priority 1."
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My salesman Rick Jager was phenomenal!!! He made the whole experience seamless and had most of the paper work done before I even arrived. He was extremely... patient, as he answered all of my questions regarding the sales process and vehicle features/options. He's a very down to earth kind of guy with a great since of humor! If you visit Acura of Hunt Valley do yourself a favor and ask for Rick if you want a stress free experience! I also have to mention the sales manager Guy Christopher who was amazing at providing a great deal, he's a sales manager who believes in putting the customer first and really willing to put forth the effort to ensure a good deal is made and he's not pushy or overbearing on the customer which is very rare in the business. I will definitely be returning to get service on my MDX and to purchase another vehicle when it's time.
Hello! Thank you so much for taking the time to review your experience! We are so glad you had such an incredible purchase experience. We hope you enj...oy driving your Acura for years to come. Enjoy your MDX and thank you for choosing Acura Hunt Valley!
In today's fast and rapidly changing world, it's nice to continue to do business with familiar,cordial,professional individuals that I have had the pleasure... of continuing, for my 3 Acura TLX vehicle purchases here at Hunt Valley Acura. The remarkable consistency of the highest service levels by Service Manager, George M,as recent as this past week for an electrical matter that George resolved with his expertise, is valued. Also, a most comfortable and amicable purchase experience with Sales Manger, Ralph R. merit my highest praise, as these stellar 2 gentleman serve as the vital constant for all 3 of my Acura purchases her at Hunt Valley Acura over the past 15 years. Thank you, both, Ralph and George , for that confident and comfortable, and proud feeling I enjoy, driving a precision vehicle as my Acura TLX . I'll certainly be back for my 4th with Ralph and George, and you can count on my continued loyalty and trust. Both of you professionals have exceeded my expectations at a luxury car dealership. Kudos to you both.
Wow Joseph! Thank you so much for the kind words and excellent feedback about our staff. We really do appreciate it very much and are so happy to have... you as a three-time repeat customer! Thanks again!
Good experience. Helpful sales person . Answered all questions .No nonsense.Everyone was helpful.fscilty clean.Process was fast and efficient.Service is... prompt and efficient. Everyone was pleasant .
Hi Jim! Thanks so much for taking the time to review us! We're so glad you had an A experience at our dealership. Thank you so much for choosing Acur...a Hunt Valley to purchase your vehicle!
I was referred here by purchasing dealer for service. After, several ( 4 visits) my initial concern was not addressed. Instead I was told transmission... fluid ($700) was needed and would fix my concern. I allowed the dealership to do so and also authorizes a diagnostic testing to determine any other issues. A half of quart to much of fluid was poured into my vehicle, and I was given a bull crap report (as if it was a diagnostic) to shut me up. To make things worse, my service advisor Jeff was the worst service rep. The most communication I received from that guy was a short text. He didn’t as so much go over the multi point inspection with me. Never shook my hand, asked about concerns or my satisfaction. He just read what was in the computer and put me off to the nice woman who set me up With a loaner. It appeared to me as if he preferred or didn’t care if I took my business else where. I’m very disappointed in Acura Hunt Valley, more so because I was looking to upgrade my 2016 to possibly a 2019 but such poor customer service does not deserve the upgrade sale. I recently went to Acura West Ellicott City who in return clean up Hunt Valley’s mess free of charge. Jeff Sanders is quite the worse rep there. Really bad representation for the business. However, if you find you have to be service there try Jonathan Marmaras he was the last rep I seen and he was quite knowledgeable, respectful, patient as well as informative. He answered all my question. Overall, Acura Hunt Valley I would NO STARS. Horrible business!
Excellent service from beginning to picking up the car. Staff were friendly and very helpful. I would strongly recommended for others to bring their... cars to this Dealer for services.
Hi Keith, thanks so much for the feedback and 5-star review, we really do appreciate it!
Service center was great ! Dropped my car off and got a loaner car the process was very easy and quick. The staff was very friendly and helpful.
Hi Wendy, thanks so much for the 5-star review, we do appreciate it!
Friendly staff, loaner car used and process was simple. Didn’t stay in the lounge but it was clean and well stocked for visitors to use
Hello MP! Thank you so much for the 5-star review, we do appreciate it!
Bought a used 2014 Tacoma from the used lot and couldn't have been more pleased. Our Sales rep Dennis Kinsey was informative, transparent and couldn't... have been of a pleasure to deal with. The finance group was responsive and also a pleasure to deal. All in all a great experience.
Hello and thank you for the 5-star rating and for the kind words about our staff, we do appreciate it!
The salesmen was not there as scheduled. The fill-in was pompous and bragged too much. Took a long time to get the prices. Overvalued their car and under... valued our trade in according to Edmonds which is what he said they used.