Starling Chevrolet

4.8 out of 5 4.8

Reviews

4.8 out of 5 4.8
243 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    January 4, 2020

    We are loyal Chevy owners and a few years back we 2 new cars from Starling. Unfortunately mine was a lemon. We dealt with it for years and finally decided... to trade it in. Now, not only did we purchase our cars from them, but faithfully used their (less than stellar) service department. When we went to look for a new car we went to them. We were completely honest about my vehicle and it’s issues. But also that we purchased it from them as well as my husbands car. Well, no good deed goes unpunished. They came back and offered me over $3K Less than KBB Fair trade value for my car. Loyalty and honestly means Nothing to this Dealer. Run far far away from them.

    1.0 out of 5
    Customer Service
    2.0 out of 5
    Quality of Repair
    2.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 28, 2019

    I went to Starling and was greeted by Rob Farish. I was not sure if I would be able to trade because of my negative equity and low credit. However Rob... picked out the perfect brand new Chevrolet Colorado that would work with my situation and instead of leaving in a used one in which I came for I left in a new one. I knew right from the start he was the man I needed to help me. There simply cannot be a more classy, knowledgeable or professional car man than Rob Farish. I highly recommend him and Starling Chevy ! Now a customer of Rob's for life.

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 20, 2019

    My husband and I were looking for a used minivan. We had been to at least 5 different dealerships and Starling was by far the most enjoyable, easy, pleasant... one to work with. They were honest, truly cared to find out exactly what our needs were, and worked hard to meet them. After our purchase we discovered a shaking at high speeds and Starling immediately fixed the tire issue at no extra charge to us. Best customer service EVER. Amelia is so knowledgeable in cars and she is an extremely genuine person. I would absolutely go to her for help in finding my next vehicle.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 18, 2019

    I live in Mt. Pleasant and have been looking to purchase a suburban , with the traffic in Charleston county out of control and especially savannah highway... , I pulled into starling Chevy and met sales associate rob farish, I told rob what I wanted and what I had to trade, Rob was a great listener more than a talker . They gave me more money for my truck on trade than two other dealers in cola and in west Ashley , I was in and out of the dealership with good riddance of my old truck and in the suburban in two hours with all paperwork complete. The popcorn machine and diet cokes made for an even better experience.

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 15, 2019

    Rob was very informative. He was patient with me and he understood what I was trying to do. Very knowledgeable of the vehicle I purchased! Thank you Bro!

    5.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 11, 2019

    Sent a good friend of mine to Starling Chevrolet because Mike Blume took care of me with my last vehicle. My buddy was coming into town when his Transmission... on his H3 Hummer was having issues . Mr Blume , G , Amelia I’m sure there are others, all took great care of him. He’s had some wrong deals in the past but this time he felt comfortable and felt like family. Thank you guys for going above and beyond ! I know for a fact you have a customer for life.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 20, 2019

    Bought a car from Amelia and the experience was fantastic! She was very helpful and knowledgeable about the vehicle and the entire process! I never felt... pushed or uneasy. She was there for everything from A to Z. They definitely have my business here on out!

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 11, 2019

    #askforamelia I will never buy a car from anyone but Amelia at Starling Chevrolet in Mt. Pleasant, ever again... ever. She made the process painless (Ive... purchased 3 cars this year, so I know the mundane intimidating process well). Amelia was professional, personable, and truly knows cars, so buying from her was a breeze. But it doesnt stop there... Two months after buying my 2013 Tahoe, I found myself sitting on the side of the road with a flat tire. I was having trouble getting my spare to release so I did what any single mom would do, I called AAA haha. AAA was useless! After attempting for 5 min to get my spare to lower they asked what shop I would like it towed to. I immediately called Amelia frustrated almost to tears and without any hesitation she said, "tow it to us here at Starling, we got you!" Boy, was she right. When I arrived at Starling, Amelia had already arranged for me to be placed in a loaner car to get me back on the road. Jamie with the service department took my keys and said, "we'll take care of her for you" and I was on my way. Just like that! I can not imagine having better service anywhere else. Amelia didnt stop taking care of me as soon as I signed those sales papers like the 'usual' salesman. Her professionalism and passion for true customer care was spot on even 2 months later!! I can not imagine ever taking my business anywhere else. I am recommending anyone I know to do the same!! Jamie and the service department also went above and beyond. Not only did they fix my tire, they provided a full service check up on her and provided my scheduled maintenance at NO cost to me. From sale to routine maintenance Amelia made sure my truck and I were taken care of. Piece of mind is PRICELESS and Amelia most definitely includes piece of mind when buying from her. Take my advice and just #askforamelia!!!

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 28, 2019

    My wife and I went in with a few ideas in mind of what we wanted. Juan was on top of finding and getting us everything we wanted within our budget. Hands... down best car buying experience all the way around,we'll be back next time we're in the market.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 26, 2019

    Working with Rob it was a great experience and the help he gave me through my purchase experience. Rob took the time to explain how it would work to trade... in my two vehicles for the 2012 Suburban I purchased, Rob explained and made everything seem so easy to take care of. He was also a big help in getting the payment amount I needed in order to be able to complete the deal. I will have no problem referring Rob to my friends in order for them to get great deals and help with the purchasing procedure. Once again Rob thanks for the great purchasing experience.

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
View More Reviews