Volkswagen Bakersfield

1.0 out of 5 1.0

Reviews

1.0 out of 5 1.0
2 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    July 16, 2019

    We bought a brand new 2016 Passat from the dealer in Bakersfield Ca, we needed a transmission on 70,000 miles and the warranty was up to 60,000 miles as... if they new that it will collapse after 60,000 miles, they asked for $6100.00 to fix it, I was apple to fix it for $1500.00, now it needs an engine at 75,000 miles.

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    Customer Service
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    Quality of Repair
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    Overall Facilities
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    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    April 6, 2019

    Remember when car dealers used to pull the good cop/bad cop routine? Well they still do at this dealership only I had it between two sales managers. ... The one on duty refused to honor the price I had offered to me from the guy who was on duty the day prior. He accused me of making up the price I was offered even though I had a voicemail from him with the price in it. SHADY. Perhaps they should rename the place Dysfunctional Family VW.

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    Customer Service
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    Quality of Repair
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    Overall Facilities
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    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?