Reviews
Write a reviewOil change, tires rotation
Great costumer service, good prices. Yes I recommend this place.
Hello Luis, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
We were very pleased with our experience at Mazda
We were very pleased with our experience at Mazda Lakeland. Brian Jefferson and Keith guided through everything. I would recommend Mazda Lakeland to anyone looking for a used or new car.
Hi Bill, we're happy you found our staff to be so supportive during your experience here at Mazda Lakeland. Your recommendation means so much to us and we're so happy to have earned it. Have a great day!
After seeing the trim and color of the car I wanted
After seeing the trim and color of the car I wanted online at Mazda Lakeland, I got in touch with Brian in sales. Buying a car is usually fraught with stress and anxiety, but Brian was prompt and professional throughout the whole process. He showed me the vehicle I was interested in with a quick video to verify it was in stock. There were no 'games' or other tactics that I've experienced with dealers in my local area. Instead, Brian and I worked out the numbers for the new car and the trade-in value of my car over the phone and text. I was then happy to drive hours up the road to complete the deal. It was probably the best experience buying a car I've ever had... and I've bought a lot of cars in the past! I really appreciate the Brian and the whole sales team. 5+ stars!
Hi Keitan, thank you for your kind review; we are happy to pass along your comments to the team here at Mazda Lakeland! Please let us know if there is anything else we can do for you; we are more than happy to help!
Mazda Lakeland went from being a fallback option (because
Mazda Lakeland went from being a fallback option (because it was over an hour away) to our dealership of choice due to our sales person ,Brian’s, friendly demeanor and regular check ins with video messages highlighting their new arrivals in the make and model I was interested in! He was very straightforward and gave me realistic pricing breakdowns that let me walk away from the purchase feeling excited for my new car and happy with the “deal” I got. It’s worth pointing out that there was a significant difference between this dealership and my closer, local dealerships, when it came to additional fees… they didn’t add things like a “pre delivery service charge” or throw a bunch of extra junk on the vehicle to drive the price up, and that alone is worth choosing this location! I also have to mention that the paperwork part of the sale was exceptionally easy, and our finance person was fun and friendly and actually made that part the highlight of our whole car buying experience! If it’s your local dealership, lucky you… if it’s a bit further away, it’s definitely worth your consideration… I’m definitely glad we made the trip out!
Hi, we're happy you found our staff to be so supportive during your experience here at Mazda Lakeland. Please let us know if there is anything else we can do for you; we are more than happy to help!
Very pleasant and thorough staff.
Very pleasant and thorough staff. Loved the video they sent me only could be made better if they served tea as well as coffee!
Hello, thank you; we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.
Owner of 2023 Mazda 3 hatchback
Very nice people here at Mazda Lakeland I keep coming back because of good customer service.
William, we really appreciate your feedback! We can't wait to see you again, have a great day.
Service
Got my car serviced they did a great job will be bringing my car there for all my services
Thank you for taking the time to let us know how we did. We hope you have a great day!
Excellent service felt at home mr.
Excellent service felt at home mr. Sean cheek treated me like family the whole team is great got great deal if ur in the market Lakeland Mazda is the place to go
Hi, thanks for your praise and kind comments about our team. Feel free to reach out to us if you need anything. Have a wonderful day.
Our sales representative and all staff were courteous and
Our sales representative and all staff were courteous and professional. A pleasure to do business with these people!
Hi, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
Best Dealership in Lakeland,FL.
Excellent customer service, very quick in and out. Super friendly staff, very clean facility. The maintenance video was very cool. I will do all my servicing at the Lakeland Mazda.
Hi Katie, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!