Patriot Chevrolet Buick Hours
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Koby at Patriot did a great job of finding the car we were looking for and getting delivered as planned. Signing the paperwork was quick and easy. Great... job!
The dealership worked on my 2016 Duramax that I did not purchase from them. They treated me just as if I had purchased it at their facility. They also... gave me a truck as a loaner instead of a car which is a big deal for me since I bought a truck. Also I live 30 miles from the dealership and it is not convenient for me and my wife to take off of work to get my to the shop .
They did a great job diagnosing the problem, even showing me it was motor oil not transmission fluid. Called about my warranty, always scheduled me an... appointment to come back & reminded me of same. I just hate that they beat around the bush about a loaner vehicle.
Overall very happy with experience. Salesman (Jacob) seemed honest and straight forward from original phone call I made up to us pulling out of lot with... new truck. Only issue we had was after financing was submitted it took forever to get response back from bank, although that was not on the dealership. But they did call bank and ask if they would expedite it some. they also did everything they could do to get us in monthly payment we put out there. Would recommend Patriot Chevy Buick in Bartlesville to anyone looking for new vehicle.
Scheduled an appointment to get a check engine light diagnosed. The problem was found and they had the parts in stock. 3.5 hours for the whole process....
Good knowledgable salesman. Everything went well, except there wasn't an owners manual in the car. Another small glitch was they said the car as having... 5 miles. When I got out to drive the car home, It had 164 miles.
Bought a used F150. The price on the Internet was fair and they would negotiate on that price. That was fine as it was a fair price. No pressure sales... tactic was good.
I had been having issues with my engine light coming on. Two repairs had already been done but a problem still existed. The technician was able to determine... the problem, get the part needed in a timely manner and make the repair. I am looking forward to dealing with Patriot in the future.
The young man who helped me at the service center was very kind and helpful. I had driven 60 miles for my second Buick service job and although I didn't... have an appointment, he was able to work me in and get me on my way! Unlike the guys out front who didn't even give us the time of day or offer a cup of coffee! I had no idea that the dealership had changed.
Hot Deal Julio personally picked me up from my place of work and drove me 45 minutes to the dealer so that I can purchase a vehicle. If that isn???t quality... service than I don???t know what is.