Suburban Buick GMC of Troy

4.8 out of 5 4.8
Rectangle 48
Sales 8:30 AM - 6:00 PM
Service 7:00 AM - 6:00 PM

Suburban Buick GMC of Troy Hours

Sales

Monday

8:30 AM - 9:00 PM

Tuesday

8:30 AM - 6:00 PM

Wednesday

8:30 AM - 6:00 PM

Thursday

8:30 AM - 6:00 PM

Friday

8:30 AM - 6:00 PM

Saturday

10:00 AM - 5:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 8:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

8:00 AM - 3:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since August 2018

"SUBURBAN IS THE NEW & USED BUICK GMC DEALER IN METRO DETROIT"

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
11 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    July 25, 2019

    Jerry is easy to work with and truly interested in taking care of me and my vehicle. I was really pleased with the fact that he return my calls quickly... and kept me informed about the progress of the repairs.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, we are happy to hear that you enjoyed working with Jerry. We hope to be of service to you again in the future. Best wishes, Suburban Buick GMC ...of Troy

  • 5.0 out of 5
    July 14, 2019

    Personnel were helpful and kept up-to-date on services being rendered.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you for this response! We are happy to hear that you had a positive experience with us! Please don't hesitate to reach out if there's anything a...dditional we can do for you.

  • 5.0 out of 5
    July 12, 2019

    Our last six vehicles were purchased at Suburban Buick GMC. We have always had good service from purchasing through service or repairs. I will get my next... vehicle through them.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Janet, thank you for the recommendation and for sharing your positive experience! We sincerely thank you for your business and look forward to your ...next visit! Have a wonderful day! #SuburbanCustomersAreTheBest!!

  • 5.0 out of 5
    July 5, 2019

    Your service agent is courteous and knowledgeable! The service done was fast (less than an hour). Tha ?car wash? after the service is a plus! Thanks

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Ms. Evangelista, we are very happy to have provided you with such a positive experience and are pleased you found our staff to be so supportive. We lo...ok forward to your next visit!

  • 5.0 out of 5
    June 7, 2019

    The rep was very friendly. Although I ended up not buying a car, it was not because of poor service. Just my budget not being in line with what was available.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to o...ur guests. Please come see us for any future needs. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

  • 5.0 out of 5
    May 24, 2019

    Very nice and helpful got us in and out in a very timely manner

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Hello, thank you for taking the time to let us know how we did! We always strive to provide timely, friendly, and professional service to all our cust...omers and are glad that your experience reflected that. We hope to see you here again in the future. Safe travels!

  • 5.0 out of 5
    March 25, 2019

    Service advisor Gerald was especially professional and friendly . He quickly got my car in for oil change and walked me to the waiting room and explained... their amenities . The job was done quickly and my vehicle was washed and delivered.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Hi James, We are very happy to have provided you with a positive experience! Your recommendation means so much to us and we are so happy to have earn...ed it! Have a great day!

  • 5.0 out of 5
    March 20, 2019

    Great service, That experience was amazing, Whenever I need service always bring my truck back to this dealership

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for sharing your review with us! We're glad to know that your experience was positive. Let us know if there's anything else we can assist yo...u with. Hope to see you next time!

  • 5.0 out of 5
    February 21, 2019

    I have purchased vehicles and had them serviced at Somerset GMC for years and always been satisfied. Excellent customer service from sales department... and service people..

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Mrs. Stenger, We appreciate your positive review about your recent experience with us! Here at Suburban Buick GMC of Troy, we are still the same grea...t people serving our same great customers! We look forward to your next visit!

  • 5.0 out of 5
    December 12, 2018

    Roger Teasdale is very professional and does a splendid job. Rob the mechanic is outstanding

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Hi, we are pleased to hear that Roger was able to provide great service to you! Thank you and we look forward to your next visit!

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