Reviews
Write a reviewHollywood was extremely helpful, patient, and worked
Hollywood was extremely helpful, patient, and worked through the whole buying process with me. I will return for my future purchases, and recommend them to you for yours!
Hollywood was extremely helpful, patient, and worked
Hollywood was extremely helpful, patient, and worked through the whole buying process with me. I will return for my future purchases, and recommend them to you for yours!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
The worst used vehicle seller this side of heaven.
I would not recommend this dealership to Satan. I was recovering from Covid and pneumonia, and I bought a vehicle that they had their position. They shipped it out to me as well. They just failed to tell me that Vehicle had dents on the roof and on the vehicle, and it looked like it had been in a hail storm. Also, the vehicle needed work as it had an intake valve leak that they knew about what they lied about it. Also, the vehicle was not detailed properly. Everyone that works at this facility is a perpetual and habitual liar. If you have been scammed by this company, then you probably need to take them to court to get your money back.
The worst used vehicle seller this side of heaven.
I would not recommend this dealership to Satan. I was recovering from Covid and pneumonia, and I bought a vehicle that they had their position. They shipped it out to me as well. They just failed to tell me that Vehicle had dents on the roof and on the vehicle, and it looked like it had been in a hail storm. Also, the vehicle needed work as it had an intake valve leak that they knew about what they lied about it. Also, the vehicle was not detailed properly. Everyone that works at this facility is a perpetual and habitual liar. If you have been scammed by this company, then you probably need to take them to court to get your money back.
- Customer service 1.0
- Buying process 2.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Stop, Look, and Run Before Buying
This dealership truly is not one to purchase a car from! Run while you can. The pics they show you of the car are not all inclusive and when the sales manager tells you, as he attempts to show you the fixed repairs that you have requested, "...you are really going to like this. Our body shop did an excellent job!" DO NOT BELIEVE IT. My car was delivered with a gap in the hood that was wide as the Grand Canyon! There was a hole in the rear bumper that should have been covered, and the trunk had a stain in it. Worst of all, I even agreed to pay shipping back to them, but they refused to take the car back!!!! Check this fact, that on the CarGurus advertisement, they said that I could return the car in 7 days if car is not as described. Please do not do as I did...Read some of the other reviews. Jim
Stop, Look, and Run Before Buying
This dealership truly is not one to purchase a car from! Run while you can. The pics they show you of the car are not all inclusive and when the sales manager tells you, as he attempts to show you the fixed repairs that you have requested, "...you are really going to like this. Our body shop did an excellent job!" DO NOT BELIEVE IT. My car was delivered with a gap in the hood that was wide as the Grand Canyon! There was a hole in the rear bumper that should have been covered, and the trunk had a stain in it. Worst of all, I even agreed to pay shipping back to them, but they refused to take the car back!!!! Check this fact, that on the CarGurus advertisement, they said that I could return the car in 7 days if car is not as described. Please do not do as I did...Read some of the other reviews. Jim
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Rip Off Alert!!!!
They sold me a vehicle that severely malfunctioned with my children in it, in the rain! They are refusing to take it back and the finance manager is avoiding me. I paid 4500 down 3 days ago and the vehicle is in the dealerships possession, they still have the vehicle posted online for sale, and are not trying to give my down payment back. That vehicle is unsafe and I refuse to put my children back in there.
Rip Off Alert!!!!
They sold me a vehicle that severely malfunctioned with my children in it, in the rain! They are refusing to take it back and the finance manager is avoiding me. I paid 4500 down 3 days ago and the vehicle is in the dealerships possession, they still have the vehicle posted online for sale, and are not trying to give my down payment back. That vehicle is unsafe and I refuse to put my children back in there.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Customer
I went to TOYO dealership in cypress tx, an sales person Hollywood Asante made things ez an I felt right at home,he was very knowledgeable and great experience made my buying experience so awesome....thanks Hollywood👍
Customer
I went to TOYO dealership in cypress tx, an sales person Hollywood Asante made things ez an I felt right at home,he was very knowledgeable and great experience made my buying experience so awesome....thanks Hollywood👍
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Bait Cars
I applied on their website for financing and then inquired about a vehicle, which inventory on their site and cars.com said they had 5 of, and was emailed the following morning confirming the car was available and ready for sale. I call an hour after and was informed the car had been sold 2 days ago and they had none of the 5 vehicles that were the same as I had inquired about. It was a very nice vehicle at a great price, all 5 were, but really.... leaving them posted to bait people into reaching out... very disappointing. The associate seemed nice and mentioned they had another one that would become available soon. We shall see.... update to come.
Bait Cars
I applied on their website for financing and then inquired about a vehicle, which inventory on their site and cars.com said they had 5 of, and was emailed the following morning confirming the car was available and ready for sale. I call an hour after and was informed the car had been sold 2 days ago and they had none of the 5 vehicles that were the same as I had inquired about. It was a very nice vehicle at a great price, all 5 were, but really.... leaving them posted to bait people into reaching out... very disappointing. The associate seemed nice and mentioned they had another one that would become available soon. We shall see.... update to come.
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Need a reliable vehicle
Great services! Love my purchase they answer all my question definitely the right place here I’m so impressed with the way they work with you
Need a reliable vehicle
Great services! Love my purchase they answer all my question definitely the right place here I’m so impressed with the way they work with you
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Disappointed Customer
Terrible service and customer service sucks. I will never visit this place again or recommend to anybody. They make promises to people that they have no intentions of keeping. This place is a scam
Disappointed Customer
Terrible service and customer service sucks. I will never visit this place again or recommend to anybody. They make promises to people that they have no intentions of keeping. This place is a scam
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase