Dan O'Brien Subaru

3.5 out of 5 3.5

Reviews

3.5 out of 5 3.5
39 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    October 20, 2020

    I was very happy with the service i received from this dealership. when we were looking it took a few cars and a few months to get what we wanted, yet... they worked with us and we got a Mazda 3 GT. we were not pressured or taken advantage of. I would recommend this dealership. Craig and Jeff were really nice with great customer service.

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    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    August 5, 2020

    Amy was great and helped every thing go smoothly. We were shopping for a used vehicle and found an awesome Mini Cooper. They were very caring about helping... us stay in budget.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    July 2, 2020

    All thanks to Dan hes the man!!!. And I appreciate that he got me into a car. With a smile on his face and didnt judge. Me he was probably the best guy... I had ever bought a car from. Again thanks Dan for my dream car. Wouldn't have done it with out you.

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    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    June 1, 2020

    I’m 20 years old and he got me into a vehicle I’m really happy about! I highly recommend Craig Tatro such a nice and cheep for me!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    May 31, 2020

    When I arrived at Dan O'Brien SUBARU Every one there greeted me with a friendly smile. I WAS introduced to this salesman and he was a very intelligent... young man he did his job professionly.He sold me a 2020Kia Forte LXS .Well im very happy with the car and the service i received Owner MR Livingston

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 2.0 out of 5
    May 21, 2020

    Despite hearing mixed reviews, I bought a certified pre owned vehicle from Dan O’Brien Suburu a few weeks ago and had a good experience with the salesman... and all staff on the day of purchase. They gave me a decent deal for what I was willing to spend, and staff outside of sales were friendly too. However, upon picking my car up I was handed one key for a one year old car (2019) that I spent nearly 25K on. This seemed odd and was never mentioned upon my purchase of the car so I asked the salesman if they’d throw in another key. He said they couldn’t. I then asked the sales manger the same question, and he said they couldn’t because the previous owner hadn’t turned the second one in, but they would call me in 1-2 weeks when someone visited who they get keys from and I could buy one. I was frustrated they didn’t tell me this in the initial deal, but decided this was my best option and rolled with it. However, after driving my car the first day after purchase I went on the interstate toward Boston. The car started shaking like crazy over 60mph and I had to drive all the way to Boston under 60. I was pissed, but called and scheduled an appointment to have it fixed, and got it in the next day free of cost(to be expected with problems day 1). It ended up being mud and dirt in the wheel well and the staff of the shop apologized profusely and washed it. But here’s my question: if a car is “certified pre-owned” how does a massive clump of mud and dirt that dangerously shakes the car get missed in the inspection of a vehicle?? No certified car should ever shake like that, period. Shouldn’t that have been seen before selling the car and even if it happened on a previous test drive wouldn’t they look over the vehicle again? I was furious, but let it go considering it was fixed for free and the repair shop was friendly and apologetic. However, two weeks later I remembered my second key....which I never got a call about. I then called the GM who didn’t say much about the mud and dirt when I told him, but was friendly and said he would call me the next day regarding a second key. Guess what? No call. Very frustrated now and wish I had gone elsewhere where I could’ve gotten a similar car and deal without the hassle rather than settling for the convenience of my hometown dealership. If all you want is a decent deal that’s done once you put pen to paper, buy from Dan O’Brien. If you want a dealership that tells you everything you should know about a car before purchase and follows through after the deal is done, find somewhere else.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    March 24, 2020

    Needed to buy a new Subaru Outback, went to Dan O'Brien Subaru in Claremont, NH. I could not have been happier, my salesman Cody Hutcheson was awesome,... he explained everything and made the process so easy and quick!!! Thank you so much to everyone at the store that made my experience so pleasurable.

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    Shopped for a new car
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  • 5.0 out of 5
    March 9, 2020

    Great staff, super helpful! They helped me get exactly what I wanted and needed for a price that fits my budget. Thank you, guys, for a great experience!

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    Shopped for a new car
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    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    March 3, 2020

    The cross trek is great!!! Everything. The only thing that I'm not crazy about is the feature that beeps when you go over a highway line. The steering... becomes rigid. Other than that I love it!!!

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    Shopped for a new car
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  • 5.0 out of 5
    February 25, 2020

    If you’re in the market for a new or used vehicle, go see Nick! Very friendly, polite, professional, willing to do anything to help you out!

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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