Prime Subaru Hyannis

4.7 out of 5 4.7

Reviews

4.7 out of 5 4.7
86 lifetime reviews.

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  • 5.0 out of 5
    March 31, 2021

    I was recommended to Subaru Hyannis by a friend when they heard I was in the market for a new car. They put me in touch with George Costa and I couldn't... have had a better experience. He was incredibly helpful throughout the entire process and I felt like I was never being pressured or taken advantage of. He was very responsive whenever I had questions and I couldn't be happier with how it all turned out. Chris Decosta was also a great pleasure to work with in going through the leasing paperwork. I can't recommend the dealer enough!

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    Shopped for a new car
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    Dealer Response

    This glowing feedback makes our day! It is gratifying to hear that George and Chris made your leasing experience so positive and pressure-free. Than...k you for giving Prime Subaru Hyannis your business!

  • 5.0 out of 5
    March 25, 2021

    Always GREAT service, always willing to help no matter what! Will ALWAYS come here for service, The Service Department has ALWAYS been the best Department!!!!

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    Dealer Response

    Ellen - your feedback means so much to us. It is fantastic to hear that our Prime Subaru Hyannis service department continues to provide you with exce...llent experiences!

  • January 2, 2019

    Salesperson, Robert W., was very helpful as well as courteous, friendly, and extremely knowledgeable. He did everything possible to accommodate my unusual... timeline. He found the perfect Subaru for me.

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    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you so much for the many compliments of Robert, June! More than anything we love that he found the perfect Subaru for you. Congratulations and s...afe driving in you new ride!

  • 5.0 out of 5
    March 24, 2021

    Got a quick oil change a tire rotation! I had a recall on my vehicle and they were able to take care of that quickly as well. Service was fast and staff... was friendly!

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    Came in for service or repair
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    Dealer Response

    We really appreciate the positive feedback, Taryn! Thank you for coming to Prime Subaru Hyannis for your oil change, tire rotation, and recall repair!

  • 5.0 out of 5
    March 19, 2021

    I was able to drive in without an appointment and get an oil change within an hour! Staff were friendly and efficient. Waiting room was COVID-ready and... stocked with refreshments too. Been at other Subaru dealers. This was the best!

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    Came in for service or repair
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    Dealer Response

    Katie, thank you for the review! It was our pleasure to service your vehicle here at Prime Subaru Hyannis, and we will certainly let our team know tha...t you appreciate the help. We look forward to your next oil change!

  • 5.0 out of 5
    March 18, 2021

    We bought my son’s 2014 Subaru Crosstrek at this dealership under previous owner. Returned for service a few time’s and were very disappointed. Returned... yesterday under new owner. AWESOME experience with major credit to Patrick (service manager)! Totally happy and delighted for offer of loaner car (new - none the less) which was the “icing on the cake”. Thank you for renewed faith in our local Subaru dealership! (And give Patrick a raise!)

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    Dealer Response

    Shelly, thank you for giving us another opportunity to impress you! We are so glad Patrick took good care of you here at Prime Subaru Hyannis, and we ...will certainly let him know that you appreciate his help. If you ever need anything else, don't hesitate to come back and see us again!

  • 5.0 out of 5
    March 18, 2021

    It was easy to get an appointment here and though I was late my car was brought in right away. The work was done quickly. Comfortable and well equipped... waiting area

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    Came in for service or repair
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    Dealer Response

    Your feedback means so much to us! Thank you for trusting Prime Subaru Hyannis to get the job done!

  • 5.0 out of 5
    March 17, 2021

    I have always had good experiences with Prime Subaru in Hyannis. The sales man was very kind and professional and the service center is very thorough,... never doing a job just to make money, they have always looked for best and least expensive options. I will continue using them for my automotive needs.

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    Shopped for a used car
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    Dealer Response

    Kelly, we are thrilled to have you as a loyal customer! Thank you for your business and your confidence in the Prime Subaru Hyannis team. We look fo...rward to welcoming you back next time!

  • 5.0 out of 5
    March 13, 2021

    Car buying made easy and enjoyable! From the first contact with Erin, then Robert and Chris ,everyone was knowledgeable , friendly and quick to answer... all questions and address any concerns

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    Shopped for a new car
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    Dealer Response

    Thank you for taking the time to review us, Jill! We appreciate your support and are thrilled to hear that you had such a seamless experience working ...with Erin, Robert, and Chris. Drive safely in your new vehicle, and we hope to see you again at Prime Subaru Hyannis!

  • 5.0 out of 5
    March 12, 2021

    They were fast, friendly, and professional. I was comfortable in the waiting room. I like that you drive straight in rather than leaving the car outside.

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    Dealer Response

    Barb, thank you for taking the time to leave us a review! It was our pleasure to assist you here at Prime Subaru Hyannis, and we will certainly let ou...r team know that you appreciate their help. If you ever need anything else, don't hesitate to come back and see us again!

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