EchoPark Automotive Charlotte

4.3 out of 5 4.3
Rectangle 48
Sales 9:00 AM - 9:00 PM

EchoPark Automotive Charlotte Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 9:00 PM

Saturday

9:00 AM - 9:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since September 2018

At EchoPark, shop thousands of nearly new, one to four-year old, low mileage vehicles. All have no accidents as verified by CarFax and are priced up to 40% below the cost of buying brand new - well under KBB Retail Value! Most are still under the original factory warranty as well.

...



Bypass the 11% depreciation hit that comes the minute you drive a new car off the lot. Our late model used vehicles have already taken that hit, saving you money.
Discover how buying nearly new gets you the same benefits associated with buying new.
Get the new car feel without the new car price. Only at EchoPark.

"Get the new car feel without the new car price.¿"

Reviews

4.3 out of 5 4.3
41 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    November 20, 2019

    Third time car buying overall but this was the smoothest and the easiest process and experience I have had. Possibly the best used car dealership one can... shop at worry free.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 11, 2019

    Very happy with my purchase. The only issue I have is the driver floor mat is missing. Thanks.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Sam, thank you for sharing your positive experience! We do our very best to get all of our cars as close to new as possible. However, there are cert...ain things (such as missing floormats) that are a conscious decision we make to offer you the best priced vehicles possible. Thank you, and have a fantastic day!

  • 5.0 out of 5
    October 29, 2019

    I had an excellent experience with the dealership, from the management to the sales team. Everyone was very responsive and willing to answer all my questions... promptly. I was in and out of the dealership with no wait time and they went above and beyond to help me make my vehicle purchase. I truly appreciate the personalized service and attention to details. Thankyou to my sales respresentative Edmundo and Dino as well for facilitating the process of purchasing my new vehicle.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Caitlin, thank you for such an awesome review, it means so much to us! Our goal is to give each and every guest a great experience with personalized ...service. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

  • 5.0 out of 5
    October 9, 2019

    Everyone was super helpful and nice never felt rushed or pressured what so ever. I will be back when in the need of another car or SUV

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you again for taking the time to let us know how we did. We're looking forward to your next visit with us! Have a great day!

  • 4.0 out of 5
    September 19, 2019

    I went to EchoPark yesterday and bought my second car, Spencer served me very well, the store has a great infrastructure

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Armindo , thank you for your kind words and this wonderful review!

  • 5.0 out of 5
    September 13, 2019

    Great experience. All the used cars are priced at great deal. Went to buy a used Corolla that saw online at a great price and left with a Lexus since... it was such a great deal.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you again for taking the time to let us know how we did. We hope you have a great day!

  • 5.0 out of 5
    September 4, 2019

    Maurquan treated us great. Explained all paperwork.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    David , we're happy to hear you had such a positive experience with our team!

  • 5.0 out of 5
    August 29, 2019

    Guest place to buy a car. They have awesome prices and great customer service everyone treated me like family. I will recommend EVERONE I know to come... buy a car at Echo Park!!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    We strive for 100 percent satisfaction, and it is great to see you had such a positive experience at EchoPark Automotive Charlotte.

  • 1.0 out of 5
    August 28, 2019

    I purchased a 2016 vehicle with only 24K miles last night. 1 hour after taking it off the lot, we had trouble getting it to start. I changed the battery... in the key fob which at least got the power to turn on but the car still took multiple times to start. Today, the car died. I spoke with the dealership who said that under no circumstances will they accept a return. I wish I had seen some of these reviews before stepping on their lot. I will update once I have a final decision but in the meantime, if you go to Echopark after reading these reviews, you can't say you were not warned.

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Tom ., we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to ...have a better understanding about your experience. Please reach out to us at (980) 201-5632 at your earliest convenience and we will do our best to resolve this with you.

  • 2.0 out of 5
    August 14, 2019

    Do not expect anything more than mediocrity. Purchased a car and was very happy with it HOWEVER I cannot even begin to tell you how ridiculous and irritating... everything was after that. The car had a little spot of cement on one of the panels so they advised me to make an appointment to fix it and get a loaner. Well, only one person has access to this magical schedule so I had to wait 2 days for her to call me. Brought the car in on a Thursday for the paint, my SD card, and to put my license plate on. I was told it would be done monday at the very latest. Called tuesday: nothing. Took 4 tries Wednesday to talk to this person and the car is ready, yay. I show up and the SD is not in and the license plate is not on. We try 2 SD cards and neither works... something they should have figured out in the week they had to get all of this done. Now I'm off to a real dealership to get some quality help. Needless to say, the guest loyalty sector needs some serious help. OH and they tried to overcharge us $500

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
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