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EchoPark Automotive Charlotte

(619 reviews)
Visit EchoPark Automotive Charlotte
Sales hours:
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday Closed
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award
(704) 815-6987 (704) 815-6987

Reviews

(619 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of EchoPark Automotive Charlotte from DealerRater.

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Very honest and knowledgeable.

Very honest and knowledgeable.. Looks out for the best interest of his customer. Great guy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We are so glad you took the time to let others know what we already know - Coach (Jamaur) Baker is great! And don't forget to call or stop by here at EchoPark if you have any questions or concerns. We are always here to help.

Coach Baker is a genuine guy!

Coach Baker is a genuine guy! He was friendly and accommodating all throughout our process. He made me feel welcomed. 5 stars across the board for him:)

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We call this a win-win. A happy guest and a 5-Star review! We can't wait to share your feedback with Coach Baker and the team here at EchoPark in Charlotte.

Jamaur Baker Jamar was very helpful.

Jamaur Baker Jamar was very helpful. We recommend him for his service to us in the process of purchasing a car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Your recommendation is what we are striving for and we are glad to know we've earned yours Larry. Don't forget to reach out if you have questions. We're always here to help.

My experience was excellent and Richie Carter convinced

My experience was excellent and Richie Carter convinced me to purchase from him and Echo Park. Richie is a exceptional employee and he need to be commended

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We value your time and appreciate you sharing that Richie made this great sales experience for you here at EchoPark in Charlotte. Don't hesitate to reach out to our Guest Loyalty Center if you have any post sale questions. Happy driving!

Coach Baker is one of Kind GO SEE HIM.

Coach Baker is one of Kind GO SEE HIM. The process is simple and seamless

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with Coach Baker here at EchoPark in Charlotte. Our goal is to provide you with exceptional service and help you find the perfect vehicle. And don't forget we are here to help after the sale, so reach out to our Guest Loyalty Center if you have any questions or concerns.

You guys have to go see Coach Baker.

You guys have to go see Coach Baker. He made the process easy for me and my family

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We truly appreciate your kind words and the time you took to share your experience with Coach (Jamaur) Baker here at EchoPark in Charlotte! We’re proud to have been a part of your car-buying journey. Here’s to many safe and enjoyable miles on the road ahead!

Car was fairly priced and Jamuar was great to work with!

Car was fairly priced and Jamuar was great to work with! Appreciate their thorough inspection on the car and actually addressing items that need attention prior to making the car available.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We call this a win-win. A happy guest and a 5-Star review! We can't wait to share your feedback with Jamuar and the team here at EchoPark in Charlotte.

Eric Street was awesome.

Eric Street was awesome. Very thorough and understanding! He took time to explain all the options.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We are so glad you took the time to let others know what we already know - Eric is great! And don't forget to call or stop by here at EchoPark if you have any questions or concerns. We are always here to help.

Eric street was very helpful and kind during our process

Eric street was very helpful and kind during our process of trading in our car. He answered all of our questions with honesty and was very efficient. We appreciate Eric’s help!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We truly appreciate your kind words and the time you took to share your experience with Eric here at EchoPark in Charlotte! We’re proud to have been a part of your car-buying journey. Here’s to many safe and enjoyable miles on the road ahead!

I had a super good experience with Echo park!

I had a super good experience with Echo park! Richie was super help too. I would definitely recommend it to all my friends.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We’re thrilled that you had a 5-star experience with us. Our goal is to be the #1 used-car-buying experience in every market we serve, and feedback like yours helps us get there. Enjoy your new vehicle, and may it take you on countless amazing journeys!